Kelly Rodgers
Akron,Ohio
Summary
Dynamic Human Resources Administrative Assistant at FirstEnergy with a proven track record in enhancing employee onboarding and maintaining confidentiality. Skilled in record preparation and effective communication, I foster positive workplace relationships while streamlining processes. Recognized for my attention to detail and ability to adapt, I contribute to a collaborative and efficient office environment.
Overview
21
21
years of professional experience
Work History
Human ResourcesAdministrative Assistant
FirstEnergy
Akron, OH
05.2014 - 05.2025
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed. Filenet was used for this.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, mainly I-9's
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors using COUPA
- Maintained inventory of office supplies and placed orders.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Ran the company's EEI Program
- Maintained CIP Background checks for current employees
- Monitored the teams inbox for u employment claims
- Maintained company bulletin boards
Assistant Manager
Taco Bell
Akron, OH
04.2004 - 04.2013
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
- Maintained inventory of food supplies and placed orders.
- Assisted coworkers and employees with special tasks on daily basis
- Scheduling
- Cash handling
- Ran accurate timely shifts
Education
HS Diploma -
Springfield High School
Akron, OH05.2002
Skills
- Administrative skills
- Teaching
- Team player
- Maintaining files
- HR policies
- Bookkeeping
- Word processing
- Office administration
- Employee onboarding
- Human resources support
- Employee relations
- Human resources administration
- Administrative support
- Mail handling
- Background checks
- Record preparation
- Personnel records management
- Unemployment claims
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical thinking
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Detail-oriented
- Microsoft office
- Goal setting
- Professionalism
- Excellent
- Word
Timeline
Human ResourcesAdministrative Assistant
FirstEnergy
05.2014 - 05.2025
Assistant Manager
Taco Bell
04.2004 - 04.2013
HS Diploma -
Springfield High School