KELLY ROSARIO
Port St. Lucie
Summary
Highly motivated and results-driven professional with a strong track record of success across diverse roles. Demonstrated expertise in managing cases through resolution, streamlining procedures, and overseeing multiple projects to timely, high-quality completion. Known for a strong work ethic, attention to detail, and a commitment to excellence. Seeking a position that leverages existing experience while supporting continued professional growth.
Overview
16
16
years of professional experience
Work History
HR Coordinator
Herrmann International, Inc.
01.2024 - 07.2025
- Managed daily HR operations, supporting recruitment, onboarding, benefits administration, and employee relations
- Coordinated full-cycle recruiting: job postings, resume screening, interview scheduling, and offer letter preparation
- Facilitated new hire orientation and ensured compliance with onboarding documentation
- Maintained accurate employee records in HRIS and processed personnel updates
- Addressed employee questions regarding benefits, payroll, and leave policies
- Led open enrollment and liaised with benefits providers to resolve issues
Finance Manager
Herrmann International, Inc.
08.2019 - 12.2023
- Oversaw daily operations of the Accounting/Finance department, including supervision of accounting staff and coordination of monthly and year-end close processes
- Managed financial reporting, general ledger, payroll, accounts payable/receivable, cash receipts, and bank reconciliations
- Developed and implemented cash and revenue forecasts, budget plans, and variance analyses
- Advised senior leadership on fiscal strategy aligned with organizational objectives
- Monitored sales and revenue activity, collaborating with unit leaders to assess performance
- Ensured compliance with accounting standards and internal controls in partnership with the Finance Director
- Delivered timely and accurate monthly, quarterly, and annual financial reports
- Led internal audits and resolved financial discrepancies efficiently
Beneficiary Services Representative
Humana Government Business
10.2016 - 11.2019
- Consulted with military clients to explain and clarify various health plan options and benefits
- Processed payments, account updates, and policy changes efficiently and accurately
- Reviewed medical referrals, ensuring clients received all necessary information and guidance related to their care
- Researched processed claims and communicated detailed explanations of benefits (EOB) to clients, resolving inquiries and discrepancies
Executive Travel Agent
Orbitz for Business / Gogo Worldwide Travel
10.2014 - 09.2016
- Provided expert navigation and itinerary support to executive and corporate travelers
- Assisted clients in managing interrupted, delayed, or cancelled travel reservations, ensuring seamless travel continuity
- Handled emergency desk calls promptly, delivering urgent assistance and solutions to clients facing travel disruptions
- Coordinated with airlines, hotels, and ground transportation to resolve travel issues efficiently
- Maintained clear communication with clients to keep them informed of changes and alternatives
911 Digital Communications Dispatcher
Hillsborough County Sheriff’s Office
Tampa
09.2009 - 09.2014
- Received and prioritized 911 and non-emergency calls, accurately assessing the nature and urgency of incidents to determine appropriate response
- Entered detailed information into Computer-Aided Dispatch (CAD) systems for efficient tracking and coordination
- Dispatched emergency personnel and resources via digital and voice communication systems to ensure timely response
- Conducted thorough searches of local, state, and federal databases to gather critical information requested by emergency responders
- Provided responders with vital data and situational updates prior to arrival on scene, supporting effective emergency management
Education
Bachelor of Science - Business Administration
Planned Enrollment
06-2027
Associate of Applied Science - Business Administration
Rockland Community College
Suffern, NY01.1997
Skills
- Financial and operational management
- HR administration and full-cycle recruiting
- Analytical thinking and problem resolution
- Multitasking and cross-functional collaboration
- Clear and professional communication
Technical Skills
QuickBooks, NetSuite Oracle, Certify, Microsoft Word, Excel, Office 365, Google Docs, Google Voice, Gmail, ChatGPT, Slack, Zoom, Google Voice, Gmail, Zendesk, Zenefits, Insperity, Lattice, Asana, Zendesk, LastPass, Windows, Internet navigation
Timeline
HR Coordinator
Herrmann International, Inc.
01.2024 - 07.2025
Finance Manager
Herrmann International, Inc.
08.2019 - 12.2023
Beneficiary Services Representative
Humana Government Business
10.2016 - 11.2019
Executive Travel Agent
Orbitz for Business / Gogo Worldwide Travel
10.2014 - 09.2016
911 Digital Communications Dispatcher
Hillsborough County Sheriff’s Office
09.2009 - 09.2014
Bachelor of Science - Business Administration
Planned Enrollment
Associate of Applied Science - Business Administration
Rockland Community College
Similar Profiles
Victoria CrockerVictoria Crocker
Receptionist/Customer Service Representative at State Farm Shawn Herrmann AgencyReceptionist/Customer Service Representative at State Farm Shawn Herrmann Agency
Mohamed Ben HammoudaMohamed Ben Hammouda
Restaurant Waiter at Fiesta, HRH Gastro Gmbh, HerrmannRestaurant Waiter at Fiesta, HRH Gastro Gmbh, Herrmann
Oswald HerrmannOswald Herrmann
Sub-contractor at HerrmannSub-contractor at Herrmann
Mariavictoria ArandaMariavictoria Aranda
Front Desk Receptionist at Vakani OrthodonticsFront Desk Receptionist at Vakani Orthodontics
ANTHONY NGUYENANTHONY NGUYEN
Customer Service Representative at Tamco GroupCustomer Service Representative at Tamco Group