Kelly Sands
Anchorage,AK
Summary
Business graduate with experience in financial services and office support. Skilled in handling payments, organizing accounts, helping customers, and keeping records accurate. Comfortable managing mail, filing, and working with the public to help solve problem's. Known for being dependable, organized, and a quick learner. Looking for a long-term role where I can grow, contribute to a team, and continue building my career.
Overview
12
12
years of professional experience
Work History
Accounting Technician 2
State of Alaska
Anchorage, AK
08.2022 - 11.2025
- 1. Take incoming calls. Generally take payments, look up account information, or direct the client to the right section that is handling the clients contract.
- 2. Walking people through our online payment option.
- 3. Monitoring automatic payments. Receiving the payments to the right accounts on a timely manner.
- 4. Data entry of monies the state made from the state parks. (Camping, parking, firewood, ext.)
- 5. Handling mail for my department if it’s sending out or receiving.
- 6. Receiving checks and cash and applying to the proper accounts.
- 7. Looking at accounts to see if they are current or not. Then discussing with the customer where a payment was over paid or missed before having my audit team step in. (Soft audit is what I do).
- 8. Help the public that comes in to the office. Main face and smile to address the concerns they need. If I can’t locate someone who can in a timely manner.
- 9. I run spreadsheets, word documents, and other programs.
- 10. I work with not only financial services but many more services such as forestry, mining, shore fishery, oil, and more. I have to keep accounts separate and organized for the customer and for my job.
- 11. I handle what’s called bonds with the state of Alaska. Anyone doing business in the state needs a bond and I monitor the copies of it.
- 12. I handle refunds from our recorders office e. I help refund people who over paid on stuff.
General Manager
Scrub A Mutt
Palmer, AK
03.2019 - 08.2022
- Overseeing the staff during the work day and week.
- Writing schedules for the staff members depending on the days demand of work available.
- Point of contact for employees before the boss.
- Handling all clientele concerns, questions, appropriate scheduling.
- Defusing work conflict between employees.
- Holding work meetings and organizing meeting content.
- Lead pet stylist trainer.
- Managing orders for supplies needed within the shop.
- Laying out the day to run smoothly and most efficiently.
- Managed and trained new hires
Receptionist/Groomer
Scrub-A-Mutt
Palmer, AK
03.2015 - 08.2022
- - Provides legendary customer service to meet the needs and expectations of pet owners.
- - Properly cares for pets and efficiently provides their grooming needs.
- - Handling money during check-in or check-outs, bank deposits, and daily startup / end of day income.
- - Keeping detailed records on file for each clients demand.
- - Answers phone calls, schedules appointments, and deals with customer questions / concerns.
Shelter Assistant
MATSU Animal Control and Regulations
Palmer, AK
03.2018 - 09.2019
- Feeding, watering, and medicating animals in the mornings and evenings. Also dependent on when medication for animals are needed to be given. Schedules adjust to animals needs and health.
- Vaccinating animals to ensure the safety of both the animal and public.
- Cleaning up after animals and providing sanitary living quarters to ensure the best health possible.
- Handling Intake forms / paperwork upon animal drop off/leaving facility.
- Working with the public to reunite animals, placing animals in forever homes, or reducing unwanted animal population in unwanted areas.
- Basic house up-keeping and organization to ensure everything runs smoothly.
- Tracking records of all animals coming and going, behaviors, and medical.
- Providing speedy and accurate information to the public.
- Aiding animals with special health issues from simple cold to life or threatening injuries.
- Socializing animals to provide them a chance to be placed in a home.
Brista/Baker
North Start Bakery
Wasilla, AK
05.2014 - 08.2014
- - Handled money and order forms
- - Managed whole sales and in store sales
- - Waited on customers, served meals, prepared meals and orders
Education
High School Diploma -
Alaska Middle College/Palmer High School
Eagle River, AKBusiness Office Administration (Certificate) - undefined
Charter College
Anchorage, AKAssociate of Applied Science - General Business Administration
Charter College
Anchorage, AKSkills
- PowerPoint
- Appointment Scheduling
- Cleaning
- Time Management
- Front Desk
- Caregiving
- Intake Experience
- Journal entries
- Financial data management
- Animal Handling
- Customer Service
- Kennel Experience
- Accounts payable
- Animal Care
- Data entry
- Quickbooks
- Pet Grooming
- Quickbooks
- Communication Skills
- Presentation Giving
- Excel
- Receptionist
- Cash Handling
- Pet Care
Languages
English
Timeline
Accounting Technician 2
State of Alaska
08.2022 - 11.2025
General Manager
Scrub A Mutt
03.2019 - 08.2022
Shelter Assistant
MATSU Animal Control and Regulations
03.2018 - 09.2019
Receptionist/Groomer
Scrub-A-Mutt
03.2015 - 08.2022
Brista/Baker
North Start Bakery
05.2014 - 08.2014
Business Office Administration (Certificate) - undefined
Charter College
High School Diploma -
Alaska Middle College/Palmer High School
Associate of Applied Science - General Business Administration
Charter College