Dynamic Licensed Automotive Sales Consultant with a proven track record at Green Light Autos, excelling in customer service and strong negotiation skills. Known for building lasting relationships and achieving repeat business, while effectively facilitating test drives and delivering vehicles. Resilient under pressure, consistently exceeding sales goals through adaptability and teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Automotive Sales Consultant
Green Light Autos
Greentown, PA
05.2019 - Current
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Developed strong relationships with customers for repeat business and referrals.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Answered telephone and email inquiries from potential customers.
Completed registration paperwork and sales documentation.
Prepared purchased vehicles and completed final delivery checks.
Bartender/Server
Jiminy’s Bar & Grill at Cricket Hill Golf Course
Hawley, PA
03.2023 - 04.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Kept bar presentable and well-stocked to meet customer needs.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Bartender
American Legion Post 311
Hawley, PA
05.2014 - 05.2017
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Education
High School Diploma -
Wallenpaupack Area Achool District
Hawley, PA
06.1991
Skills
Resilience under pressure
Test drive facilitation
Follow-up techniques
Strong negotiation skills
Goal-oriented mindset
Adaptability to change
Social media proficiency
Customer service
Friendly and enthusiastic
Team collaboration
Verbal and written communication
Vehicle preparation
Test drives
Delivering vehicles
Certification
Vehicle Salesperson through the Commonwealth of Pennsylvania Department of Sales Bureau of Professional and Occupational Affairs