Kelly Scaglione
Canton
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/ Operator
Kelly's Kids Family Child Care
Canton
03.2002 - Current
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with safety regulations throughout the facility.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Prepared staff work schedules and assigned team members to specific duties.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Some College (No Degree) - Early Childhood Care And Education
La Roche Collage
Pittsburgh, PASkills
- Financial management
- Regulatory compliance
- Production coordination
- Customer relationship management
- Budget analysis
- Staff scheduling
- Issue resolution
- Safety management
- Conflict resolution
- Staff training and development
- Documentation and reporting
- Operations oversight
- Payroll processing
- Finance management
- Relationship management
- Dependable and reliable
- Schedule management
Affiliations
- I love to be out on our boat in my free time.
- organize the toys for the children in my basement
- love sitting on our porch talking to our neighbors
Accomplishments
- Have been in Business for 24 years.
- Children who have grown, now come back and see me. Makes my heart happy to see where they are going in life.
Certification
- CDA certificate
- CPR, Infant CPR and First Aid certificate
Languages
English
Professional
Timeline
Owner/ Operator
Kelly's Kids Family Child Care
03.2002 - Current
Some College (No Degree) - Early Childhood Care And Education
La Roche Collage
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