Summary
Overview
Work History
Education
Skills
Ex Felon
Timeline
AdministrativeAssistant
Kelly Seagraves

Kelly Seagraves

Springfield,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays.

Overview

9
9
years of professional experience

Work History

Landscaper

K & Ms Do It All
05.2018 - Current
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Cultivated and replanted trees and plants to maintain landscaping areas.

I also own this so I do it on the side

Cook

Our Hero Sub Shop
08.2015 - 05.2024

I cooked the food, I took customers orders, made their order, and then I cashed them out!!!

  • I prepped the food
  • I prepared the food
  • I gave the customers their order when it was ready
  • I took the customers orders and cashed them out
  • I cleaned the restaurant
  • I changed the fryer oil

I didn’t work there for all them years straight! I worked there from 2015-2017, then on and off again! Basically if they need help I fill in

Production Worker

Stanley Electric Stanley Electric
02.2022 - 04.2023
  • Checked all parts were free of defect's
  • Put lights on patty’ parts
  • Packed the parts

Receptionist

Great Clips Salon
10.2020 - 02.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Production Worker

Nissan North America, Inc.
06.2019 - 10.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Cashier Specialist

Speedway Gas Station
02.2019 - 10.2020
  • Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
  • Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Mentored new team members on sales software system operation.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Managed high-volume periods with ease by quickly processing transactions while maintaining friendly customer interactions.
  • Ensured accurate cash handling through diligent use of registers, calculators, and other tools for financial transactions.
  • Resolved customer inquiries and concerns with professionalism, empathy, and effective communication skills.
  • Balanced end-of-day receipts to ensure accurate accounting of all transactions while preparing deposits for safe transport to the bank when necessary.
  • Exceeded performance expectations through consistent punctuality, attention to detail, and dedication to exceptional customer service.
  • Maintained strict adherence to company policies regarding refunds, exchanges, and other transaction-related procedures.
  • Assisted in reducing wait times by consistently maintaining a clean and organized work area.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of Product or Service.
  • Compiled, documented and submitted service payments for Type and Type.
  • Contributed to increased sales by effectively promoting store loyalty programs and special offers.
  • Trained new Cashier Specialists on best practices for efficient operations, resulting in improved productivity across the team.
  • Ordered new supplies to keep Type and Type areas ready for any business or customer requirement.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Mitigated potential losses by identifying counterfeit currency or suspicious activity during transactions.
  • Utilized strong problem-solving skills to address technical issues with register systems or payment terminals efficiently.
  • Streamlined the checkout process for improved customer experience and faster service.
  • Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products.
  • Collaborated with team members to maintain a consistently positive and welcoming store atmosphere.
  • Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review.
  • Supported inventory management with timely shelf restocking and product rotation tasks.
  • Conducted daily cash drawer audits to ensure accuracy, accountability, and proper documentation of financial records.
  • Improved overall store cleanliness by regularly wiping down surfaces, sanitizing equipment, and keeping floors clear of debris during shifts.
  • Prevented long lines at the checkout counter by monitoring queue length and promptly opening additional registers as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Upsold additional products and services to customers, increasing revenue.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor Of Applied Science - Psychology

Post University
Waterbury, CT

Skills

  • Strong Work Ethic
  • Heavy Lifting
  • Flexible and Adaptable
  • Using hand tools
  • Lawn Care
  • Customer Service
  • Physically Fit
  • Grounds Maintenance
  • Landscape maintenance
  • Responsible and Punctual
  • Jobsite Safety
  • Team Collaboration
  • Maintaining equipment
  • Lawn and Grounds Maintenance
  • Landscape equipment operation
  • Equipment Maintenance
  • Residential Landscaping
  • Trimming and weeding
  • Weeding and edging
  • Planting flowers and bushes
  • Heavy Equipment Operation
  • Landscape design
  • Complex Problem-Solving
  • Tree and Shrub Planting
  • Weather Tolerance
  • Weeding gardens
  • Machine Safety Practices
  • Sod Laying
  • Watering lawns and trees
  • Sustainable Landscaping
  • Pruning and hedging
  • Hardscape Installation
  • Project Management
  • Landscape Lighting
  • Garden maintenance
  • Commercial Landscaping
  • Construction management

Ex Felon

So in February of 2005 I went to prison for 6 months, got out July of 2005, caught a new case December of 2005, went back June 16, 2006, I served a year this time, got out April 30, 2007! So I’ve been out for 17 & 19 years! The difference is the first time I walked out I said, “I’LL NEVER BE BACK!” The CO said, “Yea you will!” I was mad because of her “JENXING ME,” now that last time I walked out I said I’m going to try not to come back, that was 17 years ago! I was 18 & 20-21!

Timeline

Production Worker

Stanley Electric Stanley Electric
02.2022 - 04.2023

Receptionist

Great Clips Salon
10.2020 - 02.2021

Production Worker

Nissan North America, Inc.
06.2019 - 10.2020

Cashier Specialist

Speedway Gas Station
02.2019 - 10.2020

Landscaper

K & Ms Do It All
05.2018 - Current

Cook

Our Hero Sub Shop
08.2015 - 05.2024

Bachelor Of Applied Science - Psychology

Post University
Kelly Seagraves