Summary
Overview
Work History
Education
Skills
Certification
Timeline
Notes
Generic

Kelly Sheets

Richmond,VA

Summary

Qualified Certified Clinical Medical Assistant offering over 10 years of experience. Demonstrates a strong focus on patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Bon Secours Iron Bridge Family Practice
01.2024 - Current
  • Prepares approximately 30 patients for examinations and assists Physician within office procedures, records medical records into database after patient exams.
  • Administering New patient consults and follows OSHA and HIPAA guidelines.
  • Administer Immunizations and Blood Draws successfully.

Certified Medical Assistant/Float Pool Staff Nurse

Augusta Healthcare For Women
07.2022 - 12.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment using autoclave.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Managed approximately 30 incoming calls per day from patients.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.

Office Manager

ORTHOVIRGINIA
07.2016 - 08.2017
  • Completed bi-weekly payroll for 14 employees and creates Templates for providers.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Assistant Office Manager/ Medical Assistant (CCMA)

ORTHOVIRGINIA
12.2012 - 07.2021
  • OSHA SAFETY MANAGER- January 2018 to July 2021
  • Responsible for carrying out all established policies.
  • Responsible for handling and ordering supplies necessary for physicians to complete daily functions in office.
  • Certified in Cast application and removal, along with Suture and staple removal.
  • Schedules and obtains Authorizations for Diagnostic Testing and Surgical Procedures.
  • Prepares patients for examinations and assists Physician within office procedures, records medical records into database after patient exams.
  • Administering New patient consults and follows OSHA and HIPAA guidelines.

Massage Therapist

CHIRO CENTERS OF VA
05.2011 - 05.2012
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Evaluated client conditions to recommend appropriate massage therapy methods including Hot stone massage and myofascial release.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.

Education

AS - Medical Assisting

BRYANT AND STRATTON
Richmond, VA
10.2017

Associate of Applied Science - Massage Therapy

MEDSPA CAREER INSTITUTE
Richmond, VA
01.2010

Skills

  • Skill in Planning, Organizing, and Supervising
  • Ability to delegate authority, responsibility to other staff personnel as deemed necessary to perform assigned duties
  • Proficient in EMR and patient confidentiality
  • Ability to communicate effectively both in writing and verbally
  • EPIC Superuser- Certified Trainer
  • Exercising initiative
  • Problem-solving
  • Phlebotomy
  • Experience Administering Injections
  • Medical Records
  • Office Management
  • Specimens collection and processing
  • HIPAA compliance

Certification

  • CCMA Certification
  • AED Certification
  • CPR Certification
  • BLS Certification

Timeline

Certified Medical Assistant

Bon Secours Iron Bridge Family Practice
01.2024 - Current

Certified Medical Assistant/Float Pool Staff Nurse

Augusta Healthcare For Women
07.2022 - 12.2023

Office Manager

ORTHOVIRGINIA
07.2016 - 08.2017

Assistant Office Manager/ Medical Assistant (CCMA)

ORTHOVIRGINIA
12.2012 - 07.2021

Massage Therapist

CHIRO CENTERS OF VA
05.2011 - 05.2012

AS - Medical Assisting

BRYANT AND STRATTON

Associate of Applied Science - Massage Therapy

MEDSPA CAREER INSTITUTE

Notes

  • In December of 2021 I relocated from Richmond,Virginia to Dayton, Virginia. I then Had a child and was a stay at home mother until I started working in July of 2022.