Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. The objective at this company is to secure a position in a reputable organization and to expand knowledge and skills. The aim is to fully utilize training and skills while making a significant contribution to the success of the company.
Hi, I’m
Kelly Shipp
Dallas,TX
Summary
Overview
5
years of professional experience
Work History
Mayer’s Garden
Server
01.2021 - Current
Job overview
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Upsold items to ensure increased sales.
Diamond Concessions
Experience
Bartender
01.2019 - 01.2021
Job overview
- Learned to cater to guests' needs while multi-tasking and working as a team with fellow coworkers
- Found it necessary to ensure guests received best service and took time to get to know them on a personal level to gain repeat clientele
- It is also important to to be punctual, well-groomed and have a positive attitude while at work
Education
Some College | West Texas A&M University, West Texas A&M UniversityCanyon, TX
Some College (No Degree) from Social Work
University Overview
I completed three and a half years of schooling with a major in Social Work.
- Honor Roll [Fall semester(s) 2014-2016]
Skills
- Working under duress
- Accommodating
- Dedication
- Striving for excellence
- Learning new skills
- Food Handlers and TABC certifications
- Dining Customer Service
- Banquet Coordination
- Dining Room Cleaning and Upkeep
- Bill Computation
- Patron Rapport
- Sales Expertise
Timeline
Server
Mayer’s Garden
01.2021 - Current
Experience
Bartender
Diamond Concessions
01.2019 - 01.2021
Some College | West Texas A&M University, West Texas A&M University
Some College (No Degree) from Social Work
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