Erika Ohland
Bethlehem,PA
Summary
I am currently attending St. Luke's School of Nursing. My end goal is to be a Registered Nurse at the Bethlehem campus Neuro and Trauma Intensive Care Unit. I have been in the hospitality industry for about 15 years now. I was always curious about the nursing field, and a little over a year ago, I decided to take my chance. I applied to be a nurse aide in the ICU, mainly to see if I would like it and if the medical field was a good fit for me. I fell in love, to say the least. Everything from the interview, to my first day with my preceptor, my first experience doing CPR in a code, and continuing today; I have loved every second of every shift I have worked. The nurses I work with teach me everyday, one in particular gives me a "lesson of the day" each shift we work together. While in nursing school, and working on the floor, I still work as a bartender full time. Some days I work at the hospital during the day, work at night at the bar, leave at 3 am, to be back at the hospital for a 12 hour shift at 6:30 am and no matter how exhausted I am by the end of my hospital shift, if they would ask me to stay extra I would, because I love being there that much. I finally found what I want to do and what I am passionate about just from taking a chance.
Overview
15
15
years of professional experience
Work History
Bartender/Server
Apollo Grill
Bethlehem, PA
04.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Adhered to state regulations regarding serving alcohol responsibly.
Nurse Aide- Intensive Care Unit
St. Luke's University Hospital Bethlehem
Bethlehem, PA
03.2023 - Current
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Comforted patients and provided reassurance and encouragement.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Followed safe lifting techniques and individual resident lifting instructions.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used mobility devices to transport patients.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals using Epic.
Bartender/Server
Adagio Seafood
Bethlehem, PA
09.2015 - Current
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus and answered questions regarding items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stocked service areas with supplies during slow periods.
Head Bartender
Sotto Santi
Bethlehem, Pennsylvania
02.2014 - Current
- Responsible for not only cleaning up after guests, but my station and behind the bar as well as during down time doing deep cleaning to maintain serve safe/health guideline criteria
- In charge of stocking all inventory and compiling list of inventory needed to be ordered for upcoming week
- Keeping customers happy and enjoying themselves
- If there is an unhappy customer, whether it be with their meal or beverage, taking care of the situation in a professional manner
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures during high volume capacity while maintaining conversation with each guest
- Checked identification of guests to verify age requirements for alcohol purchase.
- Upsold customers from shelf to premium brands to help boost sales.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
Big Woody's
Fork's Township, PA
03.2012 - 05.2014
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Completed regular bar inventories and daily requisition sheets.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender
Best Western Plus Hotel
Bethlehem, PA
01.2011 - 05.2013
- Responsible for working day shift at the sports bar and night shift in the nightclub.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Collected and organized daily till totals and tips.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Planned and coordinated special events to boost customer numbers and profits.
- Upsold customers from shelf to premium brands to help boost sales.
- Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
Bartender
Great Wolf Lodge Resort
Tannersville, PA
06.2009 - 01.2011
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Balanced daily registers and generated sales reports for management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
Diploma RN -
St. Luke's School of Nursing
Bethlehem, PA04-2025
High School Diploma -
Pleasant Valley High School
Brodheadsville, PA05.2008
Health Sciences
Northampton Community College
Bethlehem, PASkills
- Special Dietary Requirements
- Menu Memorization
- Food Safety Understanding
- Used to Long Hours and Working on my Feet
- Good With People
- Takes Pride in My Work
- Great Work Ethic
- Fast Learner
- Ability to Lift 30 Pounds Plus
- Conflict and Complaint Resolution
- Cleaning and Sanitizing
- Team Player
- Cool Under Pressure
- Medical Terminology Knowledge
- Caregiver Relations
- Direct Patient Care
- Infection control standards
- Privacy and confidentiality
- Patient Monitoring
- Output Monitoring and Reporting
- Vital Signs Collection
- Bedsore Prevention
- Electronic Recordkeeping
- Fluid Measurement
- Mobility Assistance
- Calm and Level-Headed Under Duress
- Catheter Care
- Basic nursing care
- Specimen Collection
- IV setup
- Patient Assessments
- Medication Administration
Timeline
Bartender/Server
Apollo Grill
04.2024 - Current
Nurse Aide- Intensive Care Unit
St. Luke's University Hospital Bethlehem
03.2023 - Current
Bartender/Server
Adagio Seafood
09.2015 - Current
Head Bartender
Sotto Santi
02.2014 - Current
Bartender
Big Woody's
03.2012 - 05.2014
Bartender
Best Western Plus Hotel
01.2011 - 05.2013
Bartender
Great Wolf Lodge Resort
06.2009 - 01.2011
Diploma RN -
St. Luke's School of Nursing
High School Diploma -
Pleasant Valley High School
Health Sciences
Northampton Community College
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