Kelly Shoop

Medical Assistant

Valley Medical Center

Renton, USA

03.2023 - Current

Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Administered medications under the direction of healthcare professionals
Performed basic laboratory tests including collecting specimens and conducting routine tests
Managed patient medical records by accurately documenting information in electronic health record systems
Scheduled appointments for patients, coordinating with other departments as needed
Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
Educated patients on medication instructions, post-treatment care, and preventive measures
Coordinated referrals to specialists or other healthcare providers based on physician recommendations
Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
Aided in training new medical assistants on office protocols and clinical procedures
Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently

Similar Profiles