Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Babysitter
Kelly Simpkins

Kelly Simpkins

Cleburne,TX

Summary

As a nontraditional "older" graduate, I gained foundational knowledge in social work and hands-on experience through academic research projects, internships, and life experience. I am a strong team player, problem-solver, and time manager. Earning an undergraduate degree in social work has prepared me to start a career and make meaningful contributions to society with commitment, drive, and passion.

Overview

15
15
years of professional experience

Work History

Client Advocate/Internship Student

Cleburne Pregnancy Center
12.2023 - 07.2024
  • Educated patients on available wellness services and guided each through process.
  • Maintained positive office environment using active listening and prompt problem solving.
  • Developed and maintained accurate records of programs and services.
  • Developed and maintained relationships with community organizations and agencies.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Collaborated with various stakeholders to promote social services.
  • Assisted in developing grant proposals to support social service initiatives.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.

School Social Worker/Community Partner Internship

Communities in Schools of Greater Tarrant County
08.2022 - 07.2024
  • Provided educational support services to students with emotional, intellectual and physical disabilities.
  • Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
  • Monitored students for signs of trauma, abuse and neglect.
  • Observed student behavior and developed behavioral interventions.
  • Monitored student attendance, documented truancy and submitted referrals per requirements.
  • Worked with teachers to implement behavioral improvement plans based on established assessments.
  • Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
  • Collaborated with students, teachers, administrators, parents and outside agencies.
  • Provided group and individual counseling to address problems.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.

Paraprofessional

Joshua High School
01.2022 - 05.2022
  • Facilitated classroom activities for diverse learners
  • Implemented innovative teaching strategies
  • Resolved behavioral issues effectively.

Paraprofessional

Grandview ISD
08.2020 - 06.2021
  • Fostered student learning as a Paraprofessional at Grandview ISD
  • Effectively supported diverse learning needs
  • Collaborated with educators to implement tailored learning plans.

Customer Care Specialist

Justin Brands
06.2014 - 08.2020
  • Managed customer service inquiries via telephone, email, and online chat
  • Provided exceptional service and support to customers, responding to inquiries in a prompt and courteous manner
  • Resolved customer inquiries and complaints within established timelines.

Paraprofessional

Cheatham County ISD
03.2009 - 06.2014
  • Assisted special education students in an elementary school setting, providing one-on-one tutoring and academic support
  • Collaborated with teachers, school psychologists, and other professionals to develop and implement strategies for student success
  • Established positive relationships with students and families to facilitate learning.

Education

Bachelor’s in Social Work -

Tarleton State University
07.2024

Associates of Arts - undefined

Hill College
Cleburne, Texas
05.2022

Skills

  • Time Management
  • Flexible
  • Professional and Mature
  • Customer Service Oriented
  • Articulate and Well Spoken
  • Microsoft/Excel Proficiency
  • Active Listener
  • Client and Family Interviews
  • Culture Compassionate

Accomplishments

  • Phi Alpha Honor Society
  • Peer of the year
  • Student of the year
  • Cum Laude

Timeline

Client Advocate/Internship Student

Cleburne Pregnancy Center
12.2023 - 07.2024

School Social Worker/Community Partner Internship

Communities in Schools of Greater Tarrant County
08.2022 - 07.2024

Paraprofessional

Joshua High School
01.2022 - 05.2022

Paraprofessional

Grandview ISD
08.2020 - 06.2021

Customer Care Specialist

Justin Brands
06.2014 - 08.2020

Paraprofessional

Cheatham County ISD
03.2009 - 06.2014

Bachelor’s in Social Work -

Tarleton State University

Associates of Arts - undefined

Hill College
Kelly Simpkins