As a nontraditional "older" graduate, I gained foundational knowledge in social work and hands-on experience through academic research projects, internships, and life experience. I am a strong team player, problem-solver, and time manager. Earning an undergraduate degree in social work has prepared me to start a career and make meaningful contributions to society with commitment, drive, and passion.
Overview
15
15
years of professional experience
Work History
Client Advocate/Internship Student
Cleburne Pregnancy Center
12.2023 - 07.2024
Educated patients on available wellness services and guided each through process.
Maintained positive office environment using active listening and prompt problem solving.
Developed and maintained accurate records of programs and services.
Developed and maintained relationships with community organizations and agencies.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Collaborated with various stakeholders to promote social services.
Assisted in developing grant proposals to support social service initiatives.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Educated staff on organizational mission and goals to help employees achieve success.
School Social Worker/Community Partner Internship
Communities in Schools of Greater Tarrant County
08.2022 - 07.2024
Provided educational support services to students with emotional, intellectual and physical disabilities.
Provided case management services, counseling, education and life-skills training to diverse, at-risk student population.
Monitored students for signs of trauma, abuse and neglect.
Observed student behavior and developed behavioral interventions.
Monitored student attendance, documented truancy and submitted referrals per requirements.
Worked with teachers to implement behavioral improvement plans based on established assessments.
Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
Collaborated with students, teachers, administrators, parents and outside agencies.
Provided group and individual counseling to address problems.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Paraprofessional
Joshua High School
01.2022 - 05.2022
Facilitated classroom activities for diverse learners
Implemented innovative teaching strategies
Resolved behavioral issues effectively.
Paraprofessional
Grandview ISD
08.2020 - 06.2021
Fostered student learning as a Paraprofessional at Grandview ISD
Effectively supported diverse learning needs
Collaborated with educators to implement tailored learning plans.
Customer Care Specialist
Justin Brands
06.2014 - 08.2020
Managed customer service inquiries via telephone, email, and online chat
Provided exceptional service and support to customers, responding to inquiries in a prompt and courteous manner
Resolved customer inquiries and complaints within established timelines.
Paraprofessional
Cheatham County ISD
03.2009 - 06.2014
Assisted special education students in an elementary school setting, providing one-on-one tutoring and academic support
Collaborated with teachers, school psychologists, and other professionals to develop and implement strategies for student success
Established positive relationships with students and families to facilitate learning.
Education
Bachelor’s in Social Work -
Tarleton State University
07.2024
Associates of Arts - undefined
Hill College
Cleburne, Texas
05.2022
Skills
Time Management
Flexible
Professional and Mature
Customer Service Oriented
Articulate and Well Spoken
Microsoft/Excel Proficiency
Active Listener
Client and Family Interviews
Culture Compassionate
Accomplishments
Phi Alpha Honor Society
Peer of the year
Student of the year
Cum Laude
Timeline
Client Advocate/Internship Student
Cleburne Pregnancy Center
12.2023 - 07.2024
School Social Worker/Community Partner Internship
Communities in Schools of Greater Tarrant County
08.2022 - 07.2024
Paraprofessional
Joshua High School
01.2022 - 05.2022
Paraprofessional
Grandview ISD
08.2020 - 06.2021
Customer Care Specialist
Justin Brands
06.2014 - 08.2020
Paraprofessional
Cheatham County ISD
03.2009 - 06.2014
Bachelor’s in Social Work -
Tarleton State University
Associates of Arts - undefined
Hill College
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