Kelly L Smith
Fishersville,VA
Overview
11
11
years of professional experience
Work History
Multi Line Insurance Representative
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
Staunton, VA
06.2020 - 10.2025
- Write & service insurance policies: Auto, Home, Life, Umbrella, Personal Article, Recreational Vehicles via phone, email, text, fax, & mail
- Meet with customers to discuss what policy coverages will be best for them, or changes that need to be made to accommodate their situations
- Contact customers concerning billing issues & taking payments
- Prepare daily payment deposits
- Prepare monthly Premium Fund Account reports
- Answer phones & direct calls
- Write tow checks & submit tow & glass claims
- Collect accident information & submit claims: Auto, Home, Life
Classroom Teacher
Grace Christian School
Staunton, VA
08.2014 - 06.2020
- Instruct diverse groups of up to 22 students, providing individual support as needed.
- Document attendance, assignments, grades, and participation.
- Plan lessons, activities, and trips to cover all required course material.
- Interface between students, parents, and administrators.
- Collaborate with students, parents, and administrators to develop improvement plans for struggling students.
- Create instructional learning areas and bulletin boards to reinforce course concepts.
- Conduct academic testing to assess achievement and points of academic/social emotional strengths and weaknesses.
Timeline
Multi Line Insurance Representative
STATE FARM INSURANCE-FINANCIAL SERVICES AGCY
06.2020 - 10.2025
Classroom Teacher
Grace Christian School
08.2014 - 06.2020