Kelly Springer

Currently I am raising my baby boy at home, ready to jump back into work while still being the mom that I want to be.

• Perfecting patience, adaptability, and time management
• Growing and learning with each day!

• Created an enjoyable experience for both returning and first time guests
• Tended to the needs of each individual while maintaining complete efficiency throughout the high paced environment of the restaurant
• Executed all procedures and policies while creating a laid-back, unpretentious environment
• Flemings Steakhouse in La Jolla closed permanently in June 2023

• Served all guests while building and maintaining guest relationships with an unpretentious attitude

• Created lasting connections with regulars while anticipating their needs and requests

• Efficiently resolved problems and left every guest satisfied

• Provided attentive, exceptional customer service throughout a high-paced environment

• Executed Forbes 5 Star Standards and Fine Dining requirements

• Established rapport with regulars, creating a welcome, familiar and professional environment
• Anticipated guests needs, while also being prepared for the unexpected requests
• Tabulated sales to reconcile with cash and credit card transactions to close out cart daily

• Earned my insurance license!
• Advised and consulted with customers to cater to their individual needs
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions

• Worked mostly as a Beverage Cart Attendant, assisting golfers on the course

• Established and maintained client relationships with my personality and hospitality

• Served and bartended in Restaurant at the Course while educating guests on daily specials and different menu offerings

• Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships

• Sharpened my golf game!

• Built strong relationships with guests throughout my 3 years there

• Created base skills and restaurant experience

• Volunteered for special events held by Miguel’s Cocina

• Began as Cashier and worked my way up to Apparel Sales Associate

• Fine tuned my customer service skills

• Acquired brand knowledge through my interest and work ethic