Kelly Sulka
Lakewood
Summary
Professional with strong background in clinical care, skilled in patient assessment, treatment planning, and medical documentation. Known for effective collaboration with healthcare teams, ensuring optimal patient outcomes. Adept at adapting to changing healthcare needs, providing consistent, high-quality care. Reliable and results-driven, with focus on delivering patient-centric solutions.
Overview
26
26
years of professional experience
Work History
Sales Manager
Reilly's Irish Bakery
04.2024 - 08.2025
- Handled customer service issues, enabling quick resolution, and customer satisfaction
- Increased sales revenue by developing and implementing effective sales strategies
- Built long-lasting customer relationships through excellent customer service and consistency
Optometric Technician
AEG
10.2023 - 04.2024
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
CPT/Dwell Lead
Amazon
10.2020 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Manager Sales
The Pizza Bagel Lady
12.2018 - 05.2020
- Maintained relationships with customers and found new ones by providing excellent customer service and consistently providing quality goods
Advanced Clinical Nurse
University Hospitals of Cleveland
06.1999 - 10.2015
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
Education
Bachelor of Science - Nursing
University of Akron
Akron, OH05-2008
Associate of Science - Nursing
Lorain County Community College
Elyria, OH11-1998
Skills
- Goals and performance
- Relationship building
- Diagnostic imaging
- Glaucoma screening
- Vital signs documentation
- Care coordination
- Clinical judgment
- Patient examination
- Family education
- Care planning
Timeline
Sales Manager
Reilly's Irish Bakery
04.2024 - 08.2025
Optometric Technician
AEG
10.2023 - 04.2024
CPT/Dwell Lead
Amazon
10.2020 - 09.2023
Manager Sales
The Pizza Bagel Lady
12.2018 - 05.2020
Advanced Clinical Nurse
University Hospitals of Cleveland
06.1999 - 10.2015
Bachelor of Science - Nursing
University of Akron
Associate of Science - Nursing
Lorain County Community College
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