Kelly Thyr
Cuyahoga Falls
Summary
Senior Nursing Technician with an empathetic approach to patient care and a positive, applied attitude.
Professional healthcare provider with strong commitment to patient care and efficiency. Background in delivering high-quality support to medical teams and ensuring patient comfort. Known for collaborative teamwork and adaptability in fast-paced environments. Skilled in patient monitoring, medication administration, and maintaining accurate medical records.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Qualified Behavioral Health Specialist
Quality Moments Ohio
Stow, OH
09.2025 - Current
- Advocated for patients' rights and needs within healthcare settings, enhancing overall service quality.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
- Collaborated with multidisciplinary teams to ensure cohesive treatment approaches for clients.
Senior Nursing Technician, PCNA – Rapid Observation Unit/ Float
Cleveland Clinic Akron General Hospital
Akron, OH
09.2023 - Current
- Worked diligently to provide exceptional direct patient care, including EKG, vital tracking, telemetry, and glucose testing, while utilizing Epic charting programs.
- Awarded a lateral promotion within six months of employment.
- Applied company values to create a learning environment with constant growth and education.
Senior Housing Case Manager
United Way
Akron, OH
04.2020 - 04.2022
- Provided housing and utility relief to thousands of local families utilizing federal funding.
- Collaborated with multiple property owners to ensure a smooth transition of funds and engaged in de-escalation through challenging cases, providing the best possible outcomes for all parties.
- Embraced a mindset of flexibility and ingenuity to reach challenging goals while utilizing differing local, state, and federal funding avenues.
Business Development Manager
Toth Buick and GMC
Akron, OH
03.2019 - 04.2020
- Led a sales team in acquiring online leads and converting them to sales, service, and appointments.
- Expansive application of differing CRM programs with high conversion rates.
Education
Bachelor of Science - Social Work
The University of Akron
Akron01.2026
Skills
- BLS Certification
- Direct Patient Care
- Medical Terminology
- Epic Charting
- Vital Tracking
- Phlebotomy
- EKG
- Telemetry
- Case Management
- Behavioral Health
- Diverse Populations
- Healthcare ethics
- Vital signs monitoring
- Patient care
- Patient safety
- Documentation
- Geriatric care
- Charting
- Mental health care
- Position assistance
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
Certification
- PCNA, Cleveland Clinic Akron General
- Basic Life Support, American Heart Association - Current-2027
LANGUAGES
Beginning Arabic
Timeline
Qualified Behavioral Health Specialist
Quality Moments Ohio
09.2025 - Current
Senior Nursing Technician, PCNA – Rapid Observation Unit/ Float
Cleveland Clinic Akron General Hospital
09.2023 - Current
Senior Housing Case Manager
United Way
04.2020 - 04.2022
Business Development Manager
Toth Buick and GMC
03.2019 - 04.2020
Bachelor of Science - Social Work
The University of Akron