Kelly Timbrook
Sacramento,CA
Summary
Skilled leader offering experience in leading operations, creating Business Development opportunities, streamlining processes, and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
13
13
years of professional experience
Work History
Director of Business Development
Bizhaven
02.2020 - Current
- Primary contributor to revenue increases of over 800% in 3 years.
- Head of Business Development, leading the company to be recognized as one of Sacramento's Fastest Growing Companies 2 years in a row (4th in 2022, 14th in 2023).
- Member of the company's Leadership Team since January 2022, meeting weekly with the CEO to strategize growth opportunities, troubleshoot client, vendor, and employee issues, and provide recommendations for streamlining business operations.
- Part of the development team for our internally created EMS platform, providing recommendations for specific system upgrades to enhance UX & UI.
- Managing outsourced development team sprints.
- Established partnerships with local associations through fostering strong relationships with key individuals in the local community.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Business Development Representative
NOW CFO
04.2019 - 02.2020
- Managed Operations of Sacramento market.
- Opened Sacramento market, starting from scratch to managing team of 6 full time consultants in less than a year.
- Guided Sacramento team to fastest profitable market opening in the company's history (compared to ~30 other markets across the country.)
- Awarded "Entrepreneur of the Year" in 2019, a highly coveted internal award for top reps across 300 employee company.
- Regularly met or exceeded quota, becoming one of the company's top sales reps within 6 months.
- Met weekly with both seasoned and new sales reps across 30 markets to provide guidance and recommendations on client acquisition and consultant management strategy.
Operations Manager
Silverhorne Sporthorse, LLC
07.2015 - 02.2019
- Utilized data to track progress, trends, and improvements.
- Managed team of employees across multiple departments.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Analyzed and reported on key performance metrics to senior management.
- Developed systems and procedures to improve operational quality and team efficiency.
Client Service Manager
Hayden Sport Horses
01.2011 - 11.2014
- Member of the Leadership Team, meeting monthly with the CEO to discuss new business development initiatives, address issues and develop solutions, provide ideas for streamlining operations.
- Improved customer relations and office culture through revisions/additions to the business' communication strategy to clientele.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Managed large book of clients at regional and national competition.
- Coordinated over 30 events for the business.
Education
Bachelor of Arts - Social Ecology/Psychology
University of California, Irvine
Irvine, CA05.2014
Skills
- Process Improvement
- Strategic Partnership
- Pipeline Development
- Sales Expertise
- Strategic Consulting
- Analytical Problem Solver
- Team Collaboration
- Coaching and Mentoring
- Team Leadership
- Business Intelligence and Analysis
- Cross-Functional Collaboration
Timeline
Director of Business Development
Bizhaven
02.2020 - Current
Business Development Representative
NOW CFO
04.2019 - 02.2020
Operations Manager
Silverhorne Sporthorse, LLC
07.2015 - 02.2019
Client Service Manager
Hayden Sport Horses
01.2011 - 11.2014
Bachelor of Arts - Social Ecology/Psychology
University of California, Irvine
Similar Profiles
LILLY LEILILLY LEI
Customer Service & Residency Student Assistant at Sacramento StateCustomer Service & Residency Student Assistant at Sacramento State
Jaden GhentJaden Ghent
Community Service Officer II at Sacramento Police DepartmentCommunity Service Officer II at Sacramento Police Department
Milysse RamosMilysse Ramos
Server/Bartender at Casa Flores Mexican ResturantServer/Bartender at Casa Flores Mexican Resturant
KISCHA HOGANKISCHA HOGAN
IHSS Care Provider at IHSSIHSS Care Provider at IHSS
DENISE BETHELDENISE BETHEL
Senior Director of Business Development and Partnerships, Director of Revenue Growth, Director of Partnerships and Member Engagement, Director of Membership Marketing at CalCPASenior Director of Business Development and Partnerships, Director of Revenue Growth, Director of Partnerships and Member Engagement, Director of Membership Marketing at CalCPA