Kelly Tran
North Quincy,MA
Overview
6
6
years of professional experience
Work History
Host
Lê Madeline
03.2024 - Current
- Communicated in both Vietnamese and English to accommodate and assist guests from various backgrounds, ensuring their needs were met.
- Took reservations and to-go orders by phone, answered customer questions about hours, seating, and menu information.
- Maintained organization and professionalism in a fast-paced environment.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Receptionist
Freeman Law LLC
06.2021 - 08.2022
- Managed front desk operations, including greeting clients, answering phone calls, and scheduling appointments, ensuring a welcoming and professional environment.
- Communicated with clients to gather initial information and directed inquiries to appropriate legal staff for follow-up.
- Maintained and organized confidential client files and legal documents in compliance with firm protocols and privacy standards.
- Developed interpersonal and organizational skills while working in a fast-paced legal environment.
Nail Technician
Princess Nails
06.2019 - 01.2023
- Established strong client relationships through customer service and communication skills.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Education
Bachelor of Arts - Sociology & Asian American Studies
University of Massachusetts Boston
Boston05-2026
High School Diploma -
Great Path Academy
Manchester, CT05-2020
Languages
Vietnamese
Professional Working
English
Native or Bilingual
Timeline
Host
Lê Madeline
03.2024 - Current
Receptionist
Freeman Law LLC
06.2021 - 08.2022
Nail Technician
Princess Nails
06.2019 - 01.2023
Bachelor of Arts - Sociology & Asian American Studies
University of Massachusetts Boston
High School Diploma -
Great Path Academy
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