Kelly Trejo
Ladson,SC
Summary
Accomplished Dispensary Manager at ICNA Relief USA Shifa Free Clinic, adept in inventory management and customer service. Excelled in enhancing operational efficiency and patient care quality, demonstrating strong team leadership and effective communication. Proven track record in staff training and compliance, significantly improving patient satisfaction and operational standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispensary Manager
ICNA Relief USA Shifa Free Clinic
07.2021 - Current
- Created and implemented policies to improve operational efficiency and patient care quality.
- Ensured full compliance with state and local regulations.
- Managed and trained staff, ensuring adherence to standard operating procedures.
- Monitored inventory levels, ordering, and tracking product movements to minimize loss and maintain compliance.
- Delivered excellent customer/patient care, guiding them through product selection based on medical needs.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Store Manager
Cricket Wireless
06.2019 - 07.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed a team of 3 sales associates successfully in fast-paced environment through proactive communication and positive feedback.
- Experienced in organizing and executing in-store promotions, increasing foot traffic and customer engagement.
Education
High School Diploma -
Cane Bay High School
Summerville05.2018
Skills
Customer Service
Inventory Management
Cash handling and financial reporting
Team Leadership
Staff Training
Effective Communication
Certification
Certified in the following:
- HSI - Basic Life Support
- STD/HIV & Viral Hepatitis Section
- STI 101
- SC HIV/STD Laws
- HIV 101
Languages
Spanish
Native or Bilingual
Timeline
Dispensary Manager
ICNA Relief USA Shifa Free Clinic
07.2021 - Current
Store Manager
Cricket Wireless
06.2019 - 07.2021
High School Diploma -
Cane Bay High School
Certified in the following:
- HSI - Basic Life Support
- STD/HIV & Viral Hepatitis Section
- STI 101
- SC HIV/STD Laws
- HIV 101
Similar Profiles
Hend ShakurHend Shakur
Medical Assistant Volunteer at ICNA Relief Medical ClinicMedical Assistant Volunteer at ICNA Relief Medical Clinic
Alina HusainAlina Husain
Volunteer at ICNA Relief USAVolunteer at ICNA Relief USA
Saima AhmedSaima Ahmed
Data Specialist at ICNA Relief USAData Specialist at ICNA Relief USA