Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Tuong

Saint Louis,MO

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Server

Dewey's Pizza
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and managed tables to ensure proper table etiquette.

Shift Leader

Crazy Bowls And Wraps
05.2021 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Managed front of house and back of house

Education

Bachelor of Science - Civil Engineering

Saint Louis University
St Louis, MO
05.2027

High School Diploma -

Mehlville High School
St Louis, MO
06.2022

Skills

  • Dining Area Maintenance
  • Cash Handling
  • Order Accuracy
  • To-Go Order Preparation
  • Dining Customer Service
  • High-Volume Dining

Timeline

Server

Dewey's Pizza
06.2023 - Current

Shift Leader

Crazy Bowls And Wraps
05.2021 - 08.2023

Bachelor of Science - Civil Engineering

Saint Louis University

High School Diploma -

Mehlville High School

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Kelly Tuong