Kelly Ulrichson

• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
• Educated employees on register use, merchandising, and customer service.

*Make schedules for all volunteers including last minute emergencies.

*Putting curriculum together and distributing in a timely manner.

*Creating large props and backdrops for events.

*Organizing big events like Easter, VBS, & Fall Fest.

*Most importantly bringing the life of Jesus Christ to life for the children to experience.

• Trained new hires on company procedures resulting in faster integration into the team and improved productivity.
• Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
• Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
• Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
• Worked though a list of unfulfilled orders to confirm if they were picked up or not.