Kelly Underwood
Irwin,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.
Overview
5
5
years of professional experience
Work History
Universal Banker
Compass Savings Bank
Irwin, PA
08.2022 - Current
- Serves customers by completing account transactions
- Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Sells cashier checks and money orders
- Works in a team-based environment
- As part of a small community bank, team members must be open and willing to learning new skills and procedures to contribute to the success of the bank in various ways
- Answers questions in person or on telephone and refers customers to other bank services as necessary
- Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to available branch representatives
- Completes special requests by closing accounts, taking orders for checks, opening and closing Christmas clubs, completing safe-deposit box procedures, and providing special statements, copies, and referrals
- Complies with bank operations and security procedures
- Contributes to team effort by accomplishing related results as needed.
Cashier
Giant Eagle, Inc.
Greensburg, PA
06.2021 - 08.2022
- Completes customer transactions at the front of the store
- Scanning items, processing payments, applying coupons and promotional codes, and issuing receipts and change
- A cashier may also bag groceries when needed.
Cashier
JCPenney
Greensburg, PA
11.2018 - 06.2021
- Maintaining the checkout standards; assisting with general operations such as recovery and inventory; upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Education
GED -
Southeast Community College
05.2008
Some College (No Degree) - Business Administration
Southeast Community College Area
Lincoln, NESkills
- Cash Handling
- Cashiering
- Transaction Processing
- Branch Operations
- Payment Processing
- Deposit Processing
- Banking
- Food Safety
- Computer skills
- Retail Sales
- Merchandising
- POS
- Multi-line phone systems
Timeline
Universal Banker
Compass Savings Bank
08.2022 - Current
Cashier
Giant Eagle, Inc.
06.2021 - 08.2022
Cashier
JCPenney
11.2018 - 06.2021
GED -
Southeast Community College
Some College (No Degree) - Business Administration
Southeast Community College Area
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