Kelly Utley
Mount Morris,United States
Summary
Highly experienced nursing professional with exceptional leadership skills, clinical knowledge and sound judgment developed over 10-year career. Skillfully staff teams, organize charts and oversee day-to-day care by leveraging strong decision-making and multitasking abilities. History of building team cohesion and long-term success to maximize quality and cost-effectiveness of care.
Overview
11
11
years of professional experience
Work History
Travel Nursing Supervisor
WeCare Staffing Solutions Inc
Avon, NY
02.2022 - Current
- Provided staff education and training on new equipment, techniques, and processes.
- Conducted performance reviews of nursing staff members to identify areas for improvement.
- Monitored patient progress to ensure compliance with established standards of care.
- Resolved conflicts among medical staff in a professional manner.
- Coordinated scheduling of staff to meet departmental needs.
- Participated in interdisciplinary team meetings to discuss treatment plans for patients.
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
- Provided guidance and mentorship to newly hired nurses or those transitioning into a new role.
- Investigated complaints from patients regarding their care experience.
- Provided patients with direct nursing care during periods of department short-staffing.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
Chief Operating Officer
WeCare Staffing Solutions Inc
Avon, NY
03.2022 - Current
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
- Monitored outcome measures, program outcomes and performance improvement.
- Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
- Maintained productive relationships and communication channels across organization.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
Director of Nursing Services
Ibero Action League, OPWDD
Rochester, NY
10.2021 - 03.2022
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
- Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Charge Nurse/Staff Education/Infection Preventionist
Livingston County Center For Nursing And Rehabilitation
Mount Morris, NY
12.2014 - 11.2021
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
- Committed passionately to employee development through hands-on training.
- Trained medical center staff BLS techniques and principles.
- Spearheaded entire onboarding and orientation process for new employees, providing education and information to facilitate learning and improve employee job satisfaction.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Devised programs to develop executive potential among employees in lower-level positions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Registered Nurse
Unity Hospital
Rochester, NY, NY
06.2013 - 12.2014
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Administered medications and treatments according to physician orders.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Provided emotional support and comfort to families during difficult times.
- Assisted physicians during examinations or surgical procedures.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Education
Associate of Applied Science - Nursing Practice
Genesee Community College
Batavia, NY12.2012
Skills
- Clinical Leadership
- HIPAA Compliance
- Staff Scheduling
- Patient services coordination
- Job performance evaluations
- Patient treatment planning
- Quality Improvement
- Medication Administration
- Staff mentoring and coaching
- Patient care management
- Patient Care Oversight
Timeline
Chief Operating Officer
WeCare Staffing Solutions Inc
03.2022 - Current
Travel Nursing Supervisor
WeCare Staffing Solutions Inc
02.2022 - Current
Director of Nursing Services
Ibero Action League, OPWDD
10.2021 - 03.2022
Charge Nurse/Staff Education/Infection Preventionist
Livingston County Center For Nursing And Rehabilitation
12.2014 - 11.2021
Registered Nurse
Unity Hospital
06.2013 - 12.2014
Associate of Applied Science - Nursing Practice
Genesee Community College
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