Hi, I’m
Kelly Ventura
Elmont,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
years of professional experience
Work History
Family Medical Care Of NY PC
Medical Assistant /Medical Receptionist
01.2022 - 11.2022
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Completed patient referrals to other medical specialists.
- Maintained current and accurate medical records for patients.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
Mesbah OBGYN
Medical Assistant /Medical Receptionist
09.2021 - 01.2022
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Checked patient insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Na Hoku
Sales Associate
08.2019 - 07.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Stayed current on company offerings and industry trends.
- Managed returns, exchanges and refunds in accordance with store policy.
Garden City Asthma And Sleep Center
Medical Assistant
01.2018 - 05.2019
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
Education
Access Careers - Hempstead , Hempstead, NY
Certification in Medical Assisting from Medical Assisting
08.2018
Uniondale High School , Uniondale, NY
High School Diploma
06.2016
Skills
- Organization and Time Management
- Front Desk Operations
- HIPAA Guidelines
- Medical Report Preparation
- EMR Systems
- Compassionate Care
- Patient Callbacks
- Taking Client Histories
- Interactive Communication Skills
- Patient Records Gathering
- Preparing Treatment Rooms
- Adaptable and Flexible
Languages
English
Spanish
Timeline
Medical Assistant /Medical Receptionist
Family Medical Care Of NY PC
01.2022 - 11.2022
Medical Assistant /Medical Receptionist
Mesbah OBGYN
09.2021 - 01.2022
Sales Associate
Na Hoku
08.2019 - 07.2022
Medical Assistant
Garden City Asthma And Sleep Center
01.2018 - 05.2019
Access Careers - Hempstead
Certification in Medical Assisting from Medical Assisting
Uniondale High School
High School Diploma
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