Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Virost

Peachtree City,GA

Summary

Proactive, fast-learning, detail-oriented business professional re-entering the workforce after 8 years as a stay-at-home parent.

Overview

5
5
years of professional experience

Work History

Sales Support

Root Candles
08.2014 - 05.2016
  • Collaborated with key account managers and delivered outstanding sales support to retain and grow business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.

Sales, Chanel Beauty

Saks Fifth Avenue
12.2012 - 08.2014
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
  • Boosted store revenue by cross-selling complementary beauty products and services.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.

Area Sales Manager, Cosmetics

Dillard's
11.2011 - 12.2012
  • Directed $1.8MM cosmetics department, achieving 3.3% YTD increase, out-trending the store's .6% YTD increase.
  • Managed $620k inventory by ensuring appropriate stock levels, communicating with corporate buyers, analyzing underperforming products, and effectively planning for annual inventory process.
  • Lead and motivated a team of 16 sales professionals to develop their client base, as well as train the team in cultivating relationships with existing clients.

Area Sales Manager, Accessories & Juniors

Dillard's
07.2011 - 10.2011
  • Responsible for growing sales and daily operations of two departments totaling $2.3MM in annual sales.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.

Education

Bachelor of Science - International Business

Bowling Green State University
Bowling Green, OH
05.2010

Study Abroad

Hong Kong Baptist University
Hong Kong
2009

Study Abroad

Escuela Universitaria Cardenal Cisneros
Spain
2007

Study Abroad

Institute De Touraine
France
2007

Skills

  • Project Management
  • Team Management
  • Interpersonal Relationship Development
  • Business Administration
  • Critical Thinking
  • Financial Acumen
  • Fast learner
  • Efficient
  • Self-Starter

Timeline

Sales Support

Root Candles
08.2014 - 05.2016

Sales, Chanel Beauty

Saks Fifth Avenue
12.2012 - 08.2014

Area Sales Manager, Cosmetics

Dillard's
11.2011 - 12.2012

Area Sales Manager, Accessories & Juniors

Dillard's
07.2011 - 10.2011

Bachelor of Science - International Business

Bowling Green State University

Study Abroad

Hong Kong Baptist University

Study Abroad

Escuela Universitaria Cardenal Cisneros

Study Abroad

Institute De Touraine

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Kelly Virost