Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Watkins

Cedar Park,TX

Summary

Energetic HR professional with 7 years of experience driving innovation and success in the technology and healthcare industries. Dedicated to building strong collaborative relationships to help advance the industry as a whole. Track record of consistently achieving company metrics. Committed to lifelong learning and contributing to team success.

Overview

7
7
years of professional experience

Work History

HR Analyst

Hanger Inc.
11.2022 - Current
  • Supported organizational growth by collaborating with cross-functional teams to identify talent needs and fill vacancies promptly.
  • Source qualified candidates, and conduct initial phone screenings to evaluate candidates, qualifications, and suitability.
  • Prepare and manage key HR documents for the Talent Acquisition team, encompassing offers, pre-boarding materials, I-9 verification, onboarding documentation, off-boarding procedures, bonus allocation, relocation assistance, HR systems updates, and organizational changes.
  • Oversee the initiation and processing of all background checks and drug screens in accordance with company policies and legal requirements.
  • Create several job posting templates, and manage 20-50 job postings weekly.
  • Responsible for pulling reports and configuring data to identify efficacy and budgeting of paid listings on job posting sites.
  • Consistently ensuring compliance with OFCCP and employment laws and regulations throughout the recruitment and onboarding process.

Global Recruiting Coordinator

Apple Inc.
06.2022 - 11.2022
  • Managed up to 100 interviews and competency assessments a week ensuring a smooth and efficient interview process for all parties involved.
  • Improved candidate experience by providing timely updates throughout the recruitment process, resulting in amazing feedback from applicants.
  • Managed logistics for on-site panel interviews, including booking appropriate rooms and coordinating schedules to optimize efficiency.
  • Arranged and coordinated candidate travel arrangements.

Apple Media Support Advisor

Apple Inc.
12.2017 - 06.2022
  • Managed support tickets from initiation to resolution, ensuring timely and effective resolution for clients.
  • Facilitated the onboarding process for new clients into systems and platforms, providing guidance and support to ensure a smooth transition.
  • Utilized troubleshooting skills to address client inquiries and technical issues promptly, maintaining high levels of client satisfaction.
  • Collaborated with cross-functional teams and engineering departments to monitor and optimize account performance.
  • Acted as account manager for content providers on Apple Media Services. simultaneously supported 7 lines of business (LOBs) including Apple Books, Apple Podcasts, Apple Music, Apple
  • TV, Apple Movies, Apple News, and Ratings and Reviews, navigating multiple systems and platforms concurrently.
  • • Played a key role in supporting the launches of initiatives such as the Apple Podcasters Program and Shazam, contributing to their successful implementation and adoption.

Education

Bachelor of Science - Human Resource Management

Western Governors University
Salt Lake City, UT
06.2026

Certificate - Recruiting And Talent Acquisition

Cornell University
Ithaca, NY
03.2022

Skills

Personable & Empathetic

Employment law

Problem-Solving

Attention to Detail

Process Improvement and Documentation

iCIMS

ADP

Oracle

Excel

Timeline

HR Analyst

Hanger Inc.
11.2022 - Current

Global Recruiting Coordinator

Apple Inc.
06.2022 - 11.2022

Apple Media Support Advisor

Apple Inc.
12.2017 - 06.2022

Bachelor of Science - Human Resource Management

Western Governors University

Certificate - Recruiting And Talent Acquisition

Cornell University

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Kelly Watkins