Kelly Weatherly
Fresno,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Bartender
Applebee's Neighborhood Grill & Bar
07.2021 - Current
- Excellent verbal communication and active listening skills.
- High desire in recurring customers and providing satisfaction with the service provided.
- Maintaining a positive attitude, while dealing with the general public.
- Ability to accept and correct criticism and work well under pressure.
- Multitasking customer converstations and completing my job.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
Applebee's Neighborhood Grill & Bar
02.2020 - 07.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Pizza Delivery Driver
Mountain Mikes Pizza
11.2019 - 02.2020
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
Education
High School Diploma -
Golden Valley High School
Merced, CA06.2014
Skills
- Food Preparation
- Suggestive Selling
- Health codes compliance
- Payment Processing
- Sales expertise
- ABC standards
- Responsible Alcohol Service
- Professional Appearance
- Cash Register Operation
Timeline
Bartender
Applebee's Neighborhood Grill & Bar
07.2021 - Current
Server
Applebee's Neighborhood Grill & Bar
02.2020 - 07.2021
Pizza Delivery Driver
Mountain Mikes Pizza
11.2019 - 02.2020
High School Diploma -
Golden Valley High School
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