Kelly Weier

• Oversaw daily operations of bowling lanes, arcade areas, and food service
• Opened and closed the facility, ensuring cash handling accuracy and security procedures
• Monitored lane functionality and coordinated with maintenance to minimize downtime

• Hired, trained, and supervised team members across front desk, concessions, and lane attendants
• Created employee schedules and managed shift coverage
• Provided coaching, performance feedback, and conflict resolution

• Resolved customer complaints and ensured a positive guest experience
• Managed bookings for leagues, parties, and special events
• Built relationships with regular customers and league members

• Handled cash registers, reconciled tills, and prepared daily financial reports
• Managed inventory for food, beverages, and bowling supplies (shoes, balls, etc.)
• Assisted with budgeting and cost control to improve profitability

• Organized bowling leagues, tournaments, and birthday parties
• Coordinated event logistics, including lane assignments and catering
• Promoted events to increase customer engagement and revenue

• Enforced safety standards and cleanliness throughout the facility
• Ensured compliance with local regulations and company policies
• Conducted routine inspections of lanes, equipment, and public areas

Student Support & Instruction Behavior Management Emotional & Social Support Classroom & Environment Support Collaboration & Communication Crisis & Safety Support

• Assisted teachers in delivering individualized instruction based on students’ IEPs (Individualized Education Programs)
• Provided one-on-one and small group academic support
• Adapted classroom materials to meet diverse emotional and learning needs
• Implemented behavior intervention plans (BIPs) to support emotional regulation
• Used de-escalation techniques to manage challenging behaviors safely
• Reinforced positive behaviors through structured support and consistency
• Built trusting relationships with students to support emotional development
• Modeled appropriate social skills and coping strategies
• Helped students navigate conflicts and develop self-regulation skills
• Maintained a structured, safe, and supportive classroom environment
• Assisted with transitions between activities to reduce stress and disruptions
• Supervised students during class, lunch, recess, and other activities
• Worked closely with teachers, counselors, and special education staff
• Documented student behavior, progress, and incidents
• Communicated effectively with staff regarding student needs and strategies
• Assisted in crisis intervention following established protocols
• Ensured student safety during behavioral incidents
• Stayed calm and responsive in high-stress situations

• Provided friendly, efficient customer service in a fast-paced retail environment
• Operated cash register and handled cash, card, and digital payments accurately
• Processed returns, exchanges, and customer inquiries

• Prepared and served food items following company standards
• Maintained cleanliness and sanitation of food prep and service areas
• Followed proper food handling and safety guidelines

• Worked collaboratively with team members to maintain smooth store operations
• Assisted in multiple areas, including cashiering and food service
• Managed high customer volume while maintaining accuracy and speed

• Restocked food items, supplies, and front-end merchandise
• Kept work areas clean, organized, and fully stocked
• Monitored inventory levels and communicated restocking needs

• Promoted store programs, deals, and promotions to customers
• Assisted customers with product locations and recommendations
• Helped create a positive shopping experience

• Managed day-to-day business operations.
• Maintained up-to-date administrative records to monitor operational conditions.
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
• Photographed high-quality images for various print and digital projects.
• Digitally edited photos to enhance appearance.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
• Shot photographs in controlled lab, field and remote environments.
• Archived photographs on computers and servers.
• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Scheduled office meetings and client appointments for staff teams.
• Arranged rapid office equipment repair and maintenance with vendors.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Cleaned up files regularly by removing outdated information for archival or disposal.
• Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.