Detail-oriented professional with strong organizational skills and time management abilities. Proven track record in customer service and team collaboration, ensuring efficient operations and positive customer experiences.
Overview
13
13
years of professional experience
Work History
Cashier
Walmart
Albion, ny
10.2018 - 05.2020
Operated cash register and processed customer transactions efficiently.
Assisted customers with product inquiries and provided store information.
Maintained a clean and organized checkout area for customer convenience.
Managed cash drawer, ensuring accurate cash handling and reporting.
Stocked shelves and organized merchandise to enhance visual appeal.
Participated in training new cashiers on register operations and customer service skills.
Claims Procesor
CRFS
Albion, New York
04.2011 - 02.2013
Processed insurance claims efficiently using advanced claims management software.
Reviewed claim documents for accuracy and compliance with company policies.
Collaborated with team members to resolve complex claim issues effectively.
Analyzed contracts and claim systems to apply appropriate benefit amounts.
Summer Camp Director
Sandy Creek Daycare
Albion, New York
05.2007 - 09.2011
Organized daily activities for children to promote engagement and learning.
Supervised staff and volunteers to ensure smooth camp operations.
Communicated with parents regarding camp schedules and children's progress.
Facilitated team meetings to discuss program changes and staff feedback.
Resolved conflicts between staff members or between staff and campers in a timely manner.
Developed and implemented camp curriculum, activities and policies.
Assisted in recruiting, hiring and training new counselors.
Organized special events such as field trips, talent shows, carnivals and barbeques.
Created schedules for counselors, ensuring adequate coverage at all times.
Daycare Teacher
Sandy Creek Daycare
Albion, New York
05.2007 - 09.2011
Developed engaging lesson plans for diverse age groups and learning styles.
Supervised children during activities, ensuring safety and promoting positive behavior.
Communicated regularly with parents about children's progress and daily activities.
Implemented daily routines to promote structure and consistency in the classroom.
Collaborated with staff to create a nurturing and inclusive learning environment.
Conducted assessments to monitor child development and identify individual needs.
Maintained cleanliness and orderliness of classroom materials and play areas.
Supervised children during meal times, playtime, and other activities.
Taught children foundational skills in colors, shapes and letters.
Developed lesson plans and activities to engage children in learning.
Organized and led activities to promote physical, mental and social development.