Kelly Zheng
Summary
Public health professional with hands-on experience in large-scale COVID-19 surveillance operations, maternal and child health research, opioid overdose response training, and community health education. Demonstrates strong skills in patient engagement, data collection, and health promotion while supporting diverse populations in academic, clinical, and community settings. Committed to advancing equitable health outcomes through compassionate care, education, and evidence-based practice.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
03.2024 - Current
- Prepare labels and fill over 50 prescriptions per day
- Respond to refill and prescription requests
- Provide customer support and patient communication
- Clean and sterilize equipment
Classroom as Community Intern
University at Buffalo
08.2022 - 05.2024
- Teach 10–20 middle school students about healthy eating
- Support community garden that grows produce for local community
- Assist with public art projects and community engagement efforts
Infant Cares and Breastfeeding Promotion Study
Jacobs School of Medicine and Biomedical Sciences
08.2021 - 05.2023
- Conduct patient visits 2–3 times a week (10–12 hrs/week) supporting parents and infants
- Collect patient data used for research across diverse populations
- Promote breastfeeding and provide educational support to families
Training in Opioid Overdose Recognition and Use of Naloxone
Erie County Department of Health
04.2022 - 2022
- Recognize signs and symptoms of opioid overdose
- Properly administer naloxone
- Understand necessary follow-up steps
Covid-19 Surveillance Testing/Pooling
University at Buffalo, SUNY
10.2020 - 03.2021
- Help distribute over 1,000 testing swabs to staff and peers
- Taught over 1,000 staff and peers how to use the swabs along with collecting them into a pile of 12
- Pooled over 2,000 samples into batches of 12
Education
Master of Science - Public Health
New York University
New York (City), NY05-2027
Bachelor of Science - Public Health
University At Buffalo, The State University of New York
Buffalo, NY05.2024
Skills
- FDA and HIPAA compliance
- Insurance verification
- Excel
- PowerPoint
- Basic Python programming
- Chinese
- Fuzhounese
Timeline
Pharmacy Technician
CVS Pharmacy
03.2024 - Current
Classroom as Community Intern
University at Buffalo
08.2022 - 05.2024
Training in Opioid Overdose Recognition and Use of Naloxone
Erie County Department of Health
04.2022 - 2022
Infant Cares and Breastfeeding Promotion Study
Jacobs School of Medicine and Biomedical Sciences
08.2021 - 05.2023
Covid-19 Surveillance Testing/Pooling
University at Buffalo, SUNY
10.2020 - 03.2021
Master of Science - Public Health
New York University
Bachelor of Science - Public Health
University At Buffalo, The State University of New York