Karen Smith
Pharmacy Technician (606)226-9777
Prestonsburg ,KY
Summary
Focused Pharmacy Technician with proven expertise at Walmart Pharmacy in medication dispensing and patient confidentiality. Skilled in drug inventory control and compliance with HIPAA regulations, I enhanced pharmacy productivity and fostered strong patient relationships. Committed to delivering exceptional care while ensuring accuracy in prescription filling and adherence to pharmacy ethics.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart Pharmacy
Prestonsburg, KY
04.2019 - 04.2025
- Prepared and dispensed medications according to prescriptions and established guidelines.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Assisted pharmacists in patient consultations, providing medication information and guidance.
- Processed prescription orders accurately using pharmacy management software systems.
- Collaborated with healthcare providers to resolve prescription discrepancies and optimize patient care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Material Handler
Kellogg
Pikeville, KY
04.1998 - 09.2009
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate inventory records were maintained.
- Implemented safety protocols, reducing workplace incidents through training and adherence to guidelines.
- Coordinated with team members to optimize workflow and minimize downtime during operations.
- Monitored stock levels, initiating reorders to prevent shortages and maintain supply continuity.
- Conducted regular inspections of equipment, maintaining operational readiness and compliance with safety standards.
- Trained new staff on material handling processes, enhancing team performance and efficiency.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Attached identifying tags to containers to mark with identifying shipping information.
EMT
Phelps Ambulance Service
Phelps, KY
06.1985 - 12.1996
- Responded to emergency calls, providing critical pre-hospital care to patients in various situations.
- Administered first aid and life support techniques, ensuring patient stabilization during transport.
- Collaborated with healthcare professionals to communicate patient conditions and treatment protocols effectively.
- Maintained medical equipment and supplies, ensuring readiness for emergency response scenarios.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
High School Diploma -
Phelps High School
Phelps, Ky Skills
Medication dispensing
Confidentiality and HIPAA
Answering customer questions
Insurance billing
Patient confidentiality
Prescription filling
Supply restocking
Pharmacy ethics
HIPAA
Drug inventory control
Drug safety
Stocking shelves
Processing payments
Interpreting and processing medication orders
Pharmacy law compliance
Healthcare regulations
Medication labels
Medicare and medicaid process
Receiving incoming supplies
Drug interaction awareness
FDA drug safety guidelines
FDA and HIPAA compliance
Customer service
Confidentiality practices
Patient confidentiality
Prescription filling
Pharmacy ethics
HIPAA
Drug inventory control
Labeling accuracy
Interpreting and processing medication orders
Pharmacy law compliance
Healthcare regulations
FDA and HIPAA compliance
Certification
BLS certification active status
Kentucky State Pharmacy Registrar -active status
Timeline
Pharmacy Technician
Walmart Pharmacy
04.2019 - 04.2025
Material Handler
Kellogg
04.1998 - 09.2009
EMT
Phelps Ambulance Service
06.1985 - 12.1996
High School Diploma -
Phelps High School