Kelly Ann Boyce
Carlsbad,CA
Summary
Driven hospitality professional seeking a transitional position from Taproom Manager to Brewer. Recent completion of Brewing Technician certification has provided technical expertise and safety certifications for a starting production roll. I'm passionate about working for a company that values education, community impact, and fosters a positive workplace culture.
Overview
13
13
years of professional experience
Work History
Taproom Manager and Events Coordinator
Dogleg Brewing Company
09.2020 - Current
- Manage daily business functions, including opening and closing procedures, cash accounting, merchandising, and reporting
- Performed routine maintenance for draft system and other equipment to guarantee consistent quality control standards were met.
- Develop and execute various events on and off site. Including; Makers Markets, Golf collectors Markets, corporate celebrations, product launches and adoption events
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Strategized plans to increase bar revenue by 10% over previous years monthly revenue through promotional concepts, specialty drinks, and customer-focused events.
- Enhanced guest experience by managing mobile application allowing direct connection with customers through features like digital punch cards, event updates, beer lists, loyalty programs, and membership management,
Beertender & Cellerman
Legacy Brewing Company
09.2019 - 03.2022
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Performed cellar tasks including packaging, cleaning and sanitation of brew house and assisting head brewer on brewing days.
Sales Representative
Left Coast Brewing Co
05.2016 - 10.2017
- Managed sales accounts for North County San Diego Territory.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Logistics Internship
Nordson Asymtek
07.2014 - 10.2014
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Character Performer
LEGOLAND California
05.2012 - 07.2014
Skills
- Regulatory Compliance: Knowledge of ABC, RBS, and LEAD certifications
- Communication: Effective communicator capable of conveying information clearly and concisely to internal teams and customers
- Microsoft Office Suite
- Graphic Design
- Team Leadership and Staff Training
- Budgeting and Cost Management
- Logistics Coordination
References
Available upon request.
Education & Certifications
Brewing Technician
Mira Costa College, Oceanside, CA
- OSHA-10 Certification
- LEAN Certification
- 10+ Brewers Association Safety Certifications
- 80-hour internship on a seven barrel brew system
- Recipe development, wort production, cellar practices, and packaging.
Associates in Sciences- Social Behavioral Sciences
Mira Costa College, Oceanside, CA
Timeline
Taproom Manager and Events Coordinator
Dogleg Brewing Company
09.2020 - Current
Beertender & Cellerman
Legacy Brewing Company
09.2019 - 03.2022
Sales Representative
Left Coast Brewing Co
05.2016 - 10.2017
Logistics Internship
Nordson Asymtek
07.2014 - 10.2014
Character Performer
LEGOLAND California
05.2012 - 07.2014
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