Kelly Cleveland
Humble,TX
Summary
Experienced with patient care and support services. Uses effective communication techniques to ensure patient needs are met and concerns are addressed promptly. Knowledge of healthcare protocols and patient management systems.
Patient care professional with proven ability to support patients and healthcare teams effectively. Strong focus on communication, empathy, and administrative skills ensures seamless operations and enhanced patient experiences. Reliable team player flexible to changing needs, consistently striving for optimal results and collaborative success.
Overview
10
10
years of professional experience
Work History
Patient Support Representative
Boston Scientific/Preventice
09.2022 - Current
- As a PSR, my responsibility is to assist patients with their heart monitors and any concerns they have
- It is important to keep a smile even if they are unable to see you
- They can hear the difference
- I have acquired many technical skills when dealing with different forms of technology and programs
- In order to better assist you must be able to change your language to one that the patient is more comfortable with and able to understand
Cashier/Server
Brewingz
02.2022 - Current
- As a server and cashier my main focus is customer service and giving the customer the best experience while under my care
Asset Protection
Walmart
10.2020 - 06.2021
- As Asset Protection my responsibilities included maintaining safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management
- Secures and safeguards the Facility and surrounding areas by observing and communicating suspicious activity, assisting with investigations, maintaining paperwork, logs and other required documentation, and appropriately executing emergency response procedures
Bulk Fuel Specialist
United States Marine Corp
07.2016 - 07.2020
- In the military my responsibilities ranged from hard labor to team care
- I was trained to be efficient in my work and to take accountability for my actions
- While stationed in Cherry Point North Carolina, I was in charge of accounting for the amount of fuel that was dispensed and received
- I also set up appointments for aircraft refueling and basic office tasks for my higher command
- As for my MOS, Bulk Fuel Specialists install, operate, maintain and repair fuel handling units and accessory equipment, and test petroleum products to evaluate the quality used in amphibious assault fuel handling systems
Brand Representatives
Abercrombie and Fitch
01.2015 - 01.2016
- As a Brand Representative my responsibilities included store maintenance, sales of product, and customer service
Education
Real Estate License -
Aceable Real Estate
09.2021
HSD -
Humble High School
Humble, Tx01.2016
Skills
- Sales experience
- Sociable
- Efficient
Timeline
Patient Support Representative
Boston Scientific/Preventice
09.2022 - Current
Cashier/Server
Brewingz
02.2022 - Current
Asset Protection
Walmart
10.2020 - 06.2021
Bulk Fuel Specialist
United States Marine Corp
07.2016 - 07.2020
Brand Representatives
Abercrombie and Fitch
01.2015 - 01.2016
Real Estate License -
Aceable Real Estate
HSD -
Humble High School
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