Kelly Dove

Provides guidance on payroll, benefits and other HR matters to staff members

Maintains and updates employee personnel files to support accuracy and compliance

Serves as a resource for questions about benefits packages, benefit time accrual, leave and overtime requests

Oversees preparation of new hire paperwork and manages on-boarding process, coordinates and conducts orientation and benefits presentations

Processes Family Medical Leave Act requests in compliance with federal regulations. Tracks employee FMLA use. Provides assistance and guidance to employees and supervisors regarding FMLA

Processes all leaves of absence

Serves as the agency's timekeeper

Assists with the agency's benefits programs, interpreting and ensuring compliance with all methods, policies, rules and procedures pertaining to various state benefits programs such as group insurance, deferred compensation, state retirement systems, unemployment, leaves of absence and worker's compensation

Coordinates annual benefit choice enrollment period

Answers a wide variety of inquiries from employees and dependants concerning the policies and coverage of group insurance

Apprises employees of new documents, polices, proposed or passed legislation as they pertain to the state benefits program

Serves as the agency's timekeeper. Audits employees' attendance records for compliance with established rules and collective bargaining agreements

Responsible for conducting onboarding and offboarding of employees

• Manages and tracks LOA process, collaborating between management and union, as well as benefits and payroll
• Sends necessary paperwork to employees, processes claims and tracks time off due to all leaves of absence including but not limited to: personal leave, workers compensation, FMLA, parental leave and disability leave
• Act as point person for employees' inquiries about leave of absence and engages and provides aid to employees, supervisors and medical personnel
• Establishes FMLA claims; tracks and codes documentation in accordance with internal workflow processes
• Analyzes FMLA claims to determine eligibility and certification in compliance with state and federal regulations

• Performed a variety of technical reimbursement duties in order to obtain reimbursement from the federal government for child care/administrative costs on all youth in care statewide
• Completed initial applications to determine eligibility/claimability for Title IV-E, Medicaid and TANF EA on all cases in which DCFS takes custody of a child
• Reviewed and analyzed various data contained within the SACWIS system and communicated with caseworkers to obtain additional information to faciliate determination
• Determined financial criteria based on family composition and calculated income/asset levels based on size of family and and the standard of need for both AFDC and Medicaid
• Calculated the financial impact of Title IV-E compared to SSI eligibility, utilizing various internal and external databases
• Reviewed legal court documents to verify required language as established under Title IV-E

• Responsible for patient chargemaster maintenance and worked with departments to add, modify or delete charge codes for all procedural areas within the health system in accordance with federal and state regulations
• Assisted with the annual charge description master review and developed plans for the implementation of the recommended changes. Provided guidance to departments for routine maintenance, coding inquiries and pricing studies
• Worked with multiple clinical departments, finance information systems and patient financial services in the planning and implementation of a new revenue cycle system project
• Provided data on reimbursement, cost and and charge for all proposed new supply inventory purchases
• Reviewed and implemented policy and procedure changes for streamlining department efficiency
• Maintained effective relationships with both clinical and non clinical departments, physician offices, insurance companies, and patients
• Worked daily with word processing, spreadsheet and data base presentation software

• Managed the creation, deletion and editing of all imaging CPT and HCPCS codes set forth by the American Medical Association and Medicare carrier for the regions
• Conducted extensive, continuous research in order to stay current with all regulation changes and understand how those changes impacted imaging charge codes
• Provided assistance in building new imaging charge codes and the related components to ensure documentation requirements, as they pertain to insurance coverage and compliance with regulatory bodies, were met
• Provided education to imaging staff on correct charging to ensure department practices and policies were in compliance
• Analyzed, discussed, and resolved any imaging report discrepancies with the appropriate staff member or clinician, when necessary
• Worked with numerous departments in the health system to ensure accurate patient billing and procedural coding

• Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records
• Performed a variety of computed tomography scans on both inpatients and outpatients in accordance with state and federal exposure regulations and guidelines
• Followed radiation safety measures and used protection devices to prevent harm to patients or staff
• Evaluated each patient's specific medical needs to ensure the proper scan protocol was utilized