Kellye Kirby
Northlake
Summary
Dynamic Fleet Administrator at Classic Chevrolet with a proven track record in processing title paperwork and resolving complex multi-state issues. Skilled at team collaboration, I excel in maintaining organized records and ensuring compliance, driving operational efficiency and enhancing customer satisfaction. Proficient in Microsoft Excel and adept at problem-solving.
Overview
28
28
years of professional experience
Work History
Senior Fleet Administrator
Classic Chevrolet
03.2023 - Current
- Processed title paperwork for fleet and non-fleet customers ensuring compliance with state regulations, including California
- Communicated with internal teams and external partners to resolve title and delivery issues
- Supported fleet operations by handling complex multi-state issues
- Maintained organized records for fleet transactions and documentation
Customer Service Representative
James Wood Auto Park
01.1999 - 12.2022
- Delivered exceptional customer service by assisting customers with inquiries, resolving issues, and ensuring a positive experience
- Created accurate records in company databases, ensuring data integrity and timely information updates
- Managed purchase orders for external vendors, ensuring accurate order processing, timely procurement, and effective coordination with suppliers
- Built positive relationships with customers and other professionals through excellent communication, active listening, and problem-solving skills
- Handled cash deposits accurately and securely while maintaining precise financial records following company cash-handling procedures
Education
High School Diploma -
Denton High School
Denton, TXSkills
- Title Processing
- Fleet Administration
- Bookkeeping
- Customer Service
- Cash Handling
- QuickBooks
- Microsoft Office (Word, Excel, Outlook)
Timeline
Senior Fleet Administrator
Classic Chevrolet
03.2023 - Current
Customer Service Representative
James Wood Auto Park
01.1999 - 12.2022
High School Diploma -
Denton High School