Kellye Janene Jackson
Dayton
Summary
Proactive Care Guide with extensive experience in healthcare navigation and community outreach. Known for effective communication and problem-solving skills, successfully coordinating wellness initiatives and educating clients on available resources to enhance their well-being.
Overview
15
15
years of professional experience
Work History
Care Guide/Care Manager
Care Source
Dayton
02.2012 - Current
- Collaborated with healthcare providers to develop personalized care plans.
- Coordinated services between clients and community organizations to streamline access to necessary resources.
- Assisted clients in navigating the healthcare system effectively.
- Facilitated client interactions to enhance understanding of care options and empower informed decision-making.
- Educated clients about available resources and support programs.
- Provided ongoing support and follow-up for client inquiries.
- Developed action plans based on individual assessments and needs., complete message assessments
- Connect care: Seamlessly bridge members to PCP's specialist.
- Executed strategies to address HEDIS gaps, improving patient care metrics and ensuring compliance with healthcare standards.
- Assessed and identified healthcare needs for primary care and specialists. (PCP's, specialist)
Community Health Worker
Care Source
Dayton
02.2012 - 10.2023
- Executed outreach programs educating communities on available health resources, enhancing access to care.
- Organized wellness workshops promoting healthy lifestyles and preventive care, fostering community engagement.
- Collaborated with healthcare professionals to address community health needs.
- Engaged in community outreach activities to promote health awareness. such as health fairs or community events.
- Assisted clients in navigating healthcare services and benefits options.
- Assisted with patient referrals to appropriate community resources.
- Documented client interactions and maintained accurate case records for follow-up.
Education
Bachelor of Science - Organization Management
Wilberforce University
Wilberforce, OH05-2003
Associate of Science - Medical Assisting
Miami Jacobs Jr College
Dayton, Ohio 04-1986
Skills
- Care coordination
- Care planning
- Patient navigation
- Health education
- Community outreach
- Resource coordination
- Regulatory compliance
Timeline
Care Guide/Care Manager
Care Source
02.2012 - Current
Community Health Worker
Care Source
02.2012 - 10.2023
Bachelor of Science - Organization Management
Wilberforce University
Associate of Science - Medical Assisting
Miami Jacobs Jr College