Overview

Work History

Education

Skills

Timeline

Kelly Hedlund

Austin,TX

Overview

8

8

years of professional experience

Work History

Shipt Shopper

Shipt HQ

Birmingham, AL

01.2016 - Current

Efficient , dependable, customer-focused and team oriented. Passionate about serving others and eager to take on new responsibilities and leadership roles.
Pick, pack, deliver, and restock items from local stores to customers' homes in an efficient manner.
Communicate efficiently with customers about their orders.
Ensure that all food is handled properly according to safety guidelines.
Safely transport goods from store to customer's home in a timely manner.
Listened to customer needs to identify and recommend best products and services.

Uber Eat

Uber Eats

San Fernando, CA

01.2016 - Current

Satisfies customers consistently by working efficiently, answering questions and skillfully handling payments.
Knowledgeable about different restaurants' procedures and promotions and effective at handling concerns.
pick up food from local restaurants and deliver the orders to customers.

Dasher

DoorDash

San Fernando, CA

01.2016 - Current

Provided consistently strong customer service from order to delivery.
Consistently met organization policy to deliver meals within 30 minutes.
Provided friendly customer service while interacting with customers during deliveries.
Maintained an organized, clean and safe vehicle at all times.
Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.

Education

Some College (No Degree) -

St.petersburg

Clearwater, FL

Skills

Strong Organization
Professional Appearance
Stress Tolerance

Customer Service
Verifying Order Accuracy
Heavy Lifting

Timeline

Shipt Shopper

Shipt HQ

01.2016 - Current

Uber Eat

Uber Eats

01.2016 - Current

Dasher

DoorDash

01.2016 - Current

Some College (No Degree) -

St.petersburg