Summary
Overview
Work History
Education
Skills
RUN
Languages
Timeline
Generic
RAUL ARENAS

RAUL ARENAS

Pflugerville,Texas

Summary

Proven track record in logistics and customer service, notably with DOORDASH, where I mastered tech-savviness and planning to ensure timely, safe delivery of perishable goods, significantly boosting customer satisfaction. Skilled in multitasking and maintaining professionalism under pressure, my approach has consistently enhanced efficiency and reliability in fast-paced environments. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

5
5
years of professional experience

Work History

Shipt Shopper

SHIPT
05.2024 - Current
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Balanced competing priorities while maintaining focus on delivering high-quality results for each individual order.
  • Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
  • Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.

DASHER

DoorDash
01.2021 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.

Truck Driver

LMC FLORIDA BY XPO
01.2020 - 12.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.

Education

High School Diploma -

ENRIQUE OLAYA HERRERA
BOGOTA,COLOMBIA

E-COMMERCE - E-COMMERCE

IM ACADEMY
DIGITAL
06.2023

Associate of Technology - International Marketing

UNIRESIDAD CATOLICA DE COLOMBIA
BOGOTA,COLOMBIA
11.1996

Skills

  • Efficient multitasking
  • Reliability and punctuality
  • Strong Organization
  • Food safety awareness
  • Professional Appearance
  • Reading Comprehension
  • Customer Service
  • Tech-savviness
  • Attention to Detail
  • Planning and Organization

RUN

I LIKE TO KEEP FIT, I RUN 3 TIMES A WEEK.

Languages

Spanish
Native or Bilingual

Timeline

Shipt Shopper

SHIPT
05.2024 - Current

DASHER

DoorDash
01.2021 - Current

Truck Driver

LMC FLORIDA BY XPO
01.2020 - 12.2020

High School Diploma -

ENRIQUE OLAYA HERRERA

E-COMMERCE - E-COMMERCE

IM ACADEMY

Associate of Technology - International Marketing

UNIRESIDAD CATOLICA DE COLOMBIA
RAUL ARENAS