KELLY M. CIRILLO
Hayes,VA
Summary
Experienced professional focused on meeting or exceeding objectives seeking Healthcare Administration position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
24
24
years of professional experience
Work History
Insurance Verification Coordinator II
Riverside Health System
Newport News, VA
10.2020 - Current
- Verify eligibility through EMR and web-based systems
- Prior Authorizations
- Hospital Billing Transparency & Patient Advocacy
Medical Scribe
Pariser Dermatology Specialists
Norfolk, VA
04.2020 - 10.2020
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
Medical Front Office Receptionist
Tidewater Physicians Multispecialty Group
Williamsburg, VA
02.2019 - 09.2019
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Clinical Assistant
Hampton Roads Orthopedics And Sports Medicine
Newport News, VA
07.2017 - 01.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
Prior Authorization Coordinator
Plastic Surgery Center Of Hampton Roads
Newport News, VA
09.2013 - 07.2017
- Verified eligibility and compliance with authorization requirements for service providers.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Tracked referral submission during facilitation of prior authorization issuance.
Clinic Surgery Scheduler
Hampton Roads Orthopedics And Sports Medicine
Newport News, VA
11.2011 - 09.2013
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Coordinated with facilities to set up surgeries for 7 Orthopedic Surgeons.
Production Manager, Client Services
Hampton Roads Giclee
Newport News, VA
09.2002 - 03.2011
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Kept stakeholders up-to-date on details pertaining to client projects.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
Advertising Artist
Daily Press, Tribune Publishing
Newport News, VA
04.1997 - 09.2002
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
- Developed campaigns, led design and tracked results.
Education
MBA - Healthcare Administration
Saint Leo University
Saint Leo, FL08.2022
Bachelor of Arts - Fine Art And Design
Averett University
Danville, VA04.1996
Skills
- EMR systems; Epic and Greenway
- Microsoft Office and Google Suites
- Design applications
- Internet browsers
- Motivated Self-Starter
- Eager Team Player
- CPT and ICD-10 experience
- Medical Terminology
- Patient Chart Management
- Patient Advocate
Timeline
Insurance Verification Coordinator II
Riverside Health System
10.2020 - Current
Medical Scribe
Pariser Dermatology Specialists
04.2020 - 10.2020
Medical Front Office Receptionist
Tidewater Physicians Multispecialty Group
02.2019 - 09.2019
Clinical Assistant
Hampton Roads Orthopedics And Sports Medicine
07.2017 - 01.2019
Prior Authorization Coordinator
Plastic Surgery Center Of Hampton Roads
09.2013 - 07.2017
Clinic Surgery Scheduler
Hampton Roads Orthopedics And Sports Medicine
11.2011 - 09.2013
Production Manager, Client Services
Hampton Roads Giclee
09.2002 - 03.2011
Advertising Artist
Daily Press, Tribune Publishing
04.1997 - 09.2002
MBA - Healthcare Administration
Saint Leo University
Bachelor of Arts - Fine Art And Design
Averett University
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