Excel
Kelly Noel Gould
West Palm Beach,Florida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Juvenile Court Case Manager
State Of Florida
01.2013 - Current
- Developed spreadsheets to track missing youth in Palm Beach County
- Created quarterly and annual reports on missing youth that were sent to stakeholders
- Created spreadsheets to track filings of Orders and other documents across five divisions
- Created quarterly and monthly reports summarizing case activity of approximately 800 cases
- Developed and implemented protocols to streamline data collection during caseload review.
- Partnered with Attorneys, Guardian ad Litem, and other stakeholders on cases scheduled before Judge.
Dependency Case Manager
Childnet Youth And Family Services
06.2012 - 12.2012
- Conducted regular home visits to assess living conditions, monitor progress toward goals established within individualized case plans, and offer support as needed for clients navigating challenging situations.
- Enhanced child safety by collaborating with multidisciplinary teams to address risk factors and implement interventions.
- Established rapport with clients by building trust, demonstrating empathy, and actively listening to their concerns throughout case management process
- Promoted family reunification by implementing tailored services designed to strengthen parent-child relationships and address barriers to reunification.
- Improved family stability by conducting comprehensive assessments and developing individualized case plans.
- Facilitated successful transitions for youth aging out of foster care by connecting them with educational opportunities, employment resources, housing assistance, and supportive adults in their lives.
- Achieved timely permanency for children through diligent monitoring of case progress and regular communication with caregivers, service providers, and legal representatives.
- Increased parental engagement in services by addressing potential barriers such as transportation issues, scheduling conflicts, or language differences through proactive solutions.
- Developed innovative strategies for engaging hard-to-reach clients through persistent outreach efforts and creative problem-solving techniques.
Education
Master of Science - Public Safety And Criminal Justice
Capella University
Minneapolis, MN05.2009
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL05.1997
Skills
- Court Mandated Reporter
- Home visits
- Data entry and analysis
- Interdisciplinary Collaboration
- Decision making skills
- Client Needs Assessments
- Case planning
- Crisis Intervention
- Records Management
- Relationship Building
- Program Development
- Positive Attitude
Software
Timeline
Juvenile Court Case Manager
State Of Florida
01.2013 - Current
Dependency Case Manager
Childnet Youth And Family Services
06.2012 - 12.2012
Master of Science - Public Safety And Criminal Justice
Capella University
Bachelor of Arts - Psychology
University of North Florida
Similar Profiles
Ryan HolleRyan Holle
Office Specialist at State of FloridaOffice Specialist at State of Florida
Zunilda OrcuiloZunilda Orcuilo
Public Notary at State of FloridaPublic Notary at State of Florida
Meredith MaherMeredith Maher
Environmental Specialist at State Of FloridaEnvironmental Specialist at State Of Florida