Kellyn Yaritza Velasquez-Garcia
Naples,FL
Summary
Demonstrated hardworking, friendly, and knowledgeable approach while embracing new learning opportunities across varied environments.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Salesperson
Lululemon
Naples,FL
10.2024 - Current
- Educated customers on product benefits to improve understanding of athletic performance gear.
- Adjusted teaching methods for diverse learning styles to support inclusive learning environment.
- Worked with team members to plan community events that boosted brand visibility.
- Engaged customers to drive sales and enhance brand loyalty through personalized service.
- Demonstrated product knowledge to educate customers on technical features and benefits.
Restaurant Hostess
Barbatella
Naples, FL
10.2022 - 12.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists, optimizing seating efficiency.
- Addressed guest inquiries and concerns, maintaining high satisfaction levels.
- Trained new hosts on procedures and customer service standards.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Team Member
Bravo Cucina Italiana
Naples, FL
05.2021 - 06.2022
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Salesperson
Sherwin-Williams Paint Store
Naples,FL
03.2021 - 11.2021
- Assisted in maintaining store presentation standards, ensuring an inviting shopping environment.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Utilized point-of-sale system efficiently to process transactions and manage inventory levels.
- Developed relationships with clients for increased loyalty and repeat business.
Restaurant Team Member
Yard House
Naples, FL
04.2019 - 04.2021
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Trained new team members on operational procedures and best practices for service excellence.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Salesperson
Marshalls & HomeGoods
Naples,FL
08.2018 - 03.2019
- Collaborated with team members to optimize store layout, improving product visibility and customer flow.
- Assisted in inventory management, ensuring stock levels met demand while minimizing excess inventory.
- Executed visual merchandising standards, creating appealing displays that aligned with brand guidelines.
- Resolved customer inquiries and complaints efficiently, promoting a positive shopping atmosphere and retention.
- Worked to build relationships with customers and built potential for additional sales.
Education
High School Diploma - undefined
Naples High School
06.2018
Skills
Assisted in daily restaurant operations to facilitate smooth service delivery
Supported team efforts to maintain a positive dining atmosphere
Contributed creative ideas for menu enhancements and promotional events
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesperson
Lululemon
10.2024 - Current
Restaurant Hostess
Barbatella
10.2022 - 12.2023
Restaurant Team Member
Bravo Cucina Italiana
05.2021 - 06.2022
Salesperson
Sherwin-Williams Paint Store
03.2021 - 11.2021
Restaurant Team Member
Yard House
04.2019 - 04.2021
Salesperson
Marshalls & HomeGoods
08.2018 - 03.2019
High School Diploma - undefined
Naples High School