Jenny Rosales
Carson City,NV
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server/Lead Trainer
Mangia Tutto Pizzeria e Restaurante
Carson City, NV
08.2018 - Current
Server/Expediter
La Capital
Carson City, NV
01.2022 - 04.2025
Food Expeditor
The Fox
Carson City, NV
02.2018 - 09.2019
Alternative Education
Educare de Montessori
United States
10.2017 - 02.2018
Server/Hostess
Qs BBQ Steak & Salads
Carson City, NV
11.2011 - 11.2017
- Achieved seamless service transitions from busser to hostess to server, contributing to overall guest experience. Delivered exceptional support in catering, enhancing event success and client satisfaction.
Education
High school or equivalent - undefined
Skills
- Assisted in delivering food orders to customers promptly Supported kitchen staff in maintaining efficient service flow Collaborated with team members to ensure customer satisfaction
- Executed efficient table clearing and resetting to enhance dining experience
- Assisted in organizing events by coordinating logistics and managing schedules Supported teams in executing event plans to meet objectives Contributed to the setup and breakdown of event venues
- Executed banquet operations, ensuring seamless service delivery and guest satisfaction
- Processed customer transactions efficiently and accurately Assisted customers with inquiries and product selections Maintained a clean and organized checkout area
- Facilitated engaging learning experiences for kindergarten students
- Executed sanitation protocols to ensure compliance with health and safety standards
- Executed payment processing operations to ensure timely and accurate transactions
- Ensured compliance with occupational safety regulations to promote a safe work environment
- Ensured consistent reliability of systems and processes
- Executed cash handling procedures to ensure accurate financial transactions
- Assisted in operating point-of-sale systems to facilitate transactions Supported team members in troubleshooting system issues to enhance customer service Contributed to training sessions for new staff on system functionalities
- Executed culinary operations, ensuring high standards of food preparation and presentation
- Facilitated engaging educational activities and support for children
- Assisted in arranging table settings for events Organized utensils, plates, and glassware for optimal guest experience Supported team in maintaining cleanliness and order during service
- Assisted guests with seating arrangements and menu inquiries Supported team members in maintaining cleanliness and organization of dining areas Facilitated smooth communication between kitchen staff and patrons
- Executed strategic initiatives to enhance operational efficiency
- Leveraged advanced computer skills to enhance operational efficiency
- Executed problem-solving strategies to identify and resolve operational challenges
- Executed computer operations to ensure system functionality and efficiency
- Facilitated resolution of customer complaints to enhance satisfaction and loyalty
- Oversaw phone call management to ensure efficient communication and responsiveness
- Developed and implemented pricing strategies to optimize revenue streams
- Cultivated exceptional fine dining experiences through attentive service and culinary expertise
- Implemented and enforced safe work practices to ensure employee well-being
- Optimized scheduling and prioritization of tasks to enhance productivity
- Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules
- Executed high-quality service delivery in fast-paced dining environments
- Assisted in daily operations of religious school environment\nSupported teachers in classroom management and lesson preparation\nFacilitated communication between parents and school staff
- Executed order taking processes to ensure accurate customer transactions
- Ensured meticulous maintenance of table cleanliness and organization
- Cultivated extensive knowledge of wine varieties, regions, and tasting techniques
- Oversaw shift operations to ensure efficient workflow and team performance
- Assisted guests with inquiries and requests to enhance overall satisfaction Supported team members in delivering exceptional service experiences Maintained cleanliness and organization in guest areas to promote a welcoming environment
- Facilitated Spanish language instruction to enhance communication skills
- Facilitated collaborative efforts among team members to achieve project goals
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Delivered exceptional customer service by efficiently taking orders and serving food and beverages
- Executed food preparation processes to ensure timely service delivery
- Facilitated engaging educational activities and support for children
- Executed upselling strategies to enhance customer value and drive revenue growth
- Assisted teams in organizing and executing events to enhance community engagement Supported logistics and coordination efforts to ensure smooth operations Contributed to the development of promotional materials to increase event visibility
- Facilitated cash transaction processing with accuracy and efficiency
- Executed sales transaction processing to ensure accurate and timely order fulfillment
- Executed catering operations for events, ensuring seamless service delivery
- Executed retail sales strategies to enhance customer experience and drive revenue growth
- Supported food safety initiatives by monitoring compliance with health regulations and standards Assisted in conducting regular inspections to identify potential hazards Collaborated with team members to implement corrective actions for food safety issues
- Facilitated effective phone communication to enhance client relationships
- Resolved customer complaints through effective communication and problem-solving strategies
- Assisted in food preparation and service to enhance customer satisfaction Supported team members in maintaining cleanliness and organization of dining areas Contributed to efficient operations by restocking supplies as needed
- Assisted in daily operations of restaurant to maintain service quality Supported team members in achieving customer satisfaction goals Contributed to inventory management and supply ordering processes
- Executed credit card payment processing to ensure seamless transaction experiences
- Implemented sanitation procedures to ensure compliance with health and safety regulations
- POS
- Experience with Children
Certification
- Teaching Certification
- Driver's License
- November 2023 to September 2030
- ServSafe
- Food Handler Certification
Languages
Multilingual
Bilingual
Spanish - Fluent
English - Fluent
Timeline
Server/Expediter
La Capital
01.2022 - 04.2025
Server/Lead Trainer
Mangia Tutto Pizzeria e Restaurante
08.2018 - Current
Food Expeditor
The Fox
02.2018 - 09.2019
Alternative Education
Educare de Montessori
10.2017 - 02.2018
Server/Hostess
Qs BBQ Steak & Salads
11.2011 - 11.2017