Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kelly Osazee Annegbe Enahoro

Bedford,TX
Kelly Osazee Annegbe Enahoro

Summary

Changing password , assigning group, Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented [Job Title] with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Overview

2
years of professional experience

Work History

NOWANS CARGOS & Shipping

IT SUPPORT
01.2021 - 01.2023

Job overview

  • Providing technical support across the company either in person or over the phone. they also set up accounts for new users. repair and replace equipment, and test new technology...
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.

Education

STCW
South Africa

No Degree from Public Safety
06.2020

ST Ella Christian School Academy
Nigeria

SSCE from Economics
12.2017

Skills

  • Uptime Management
  • ITIL processes
  • Printer support
  • Project coordination
  • Active directory
  • User control
  • Azure

Timeline

IT SUPPORT

NOWANS CARGOS & Shipping
01.2021 - 01.2023

STCW

No Degree from Public Safety

ST Ella Christian School Academy

SSCE from Economics
Kelly Osazee Annegbe Enahoro