Kelly Vega Jenkins
Insurance Specialist
Hurst,TX
Summary
To obtain a full time position, and help be part of a growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to take and learn on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Insurance Verification Specialist
Southlake Vein Care
6 2023 - Current
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Maintained proper adequacy when multitasking different work positions.
- Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.
- Tebra, Kareo EMR system.
- Obtained payments from patients and scanned identification and insurance cards.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Front Desk Receptionist
North Central Urology
12.2021 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines. (HIPPA)
- Scheduled, coordinated and confirmed appointments and meetings.
- Confirmed appointments, communicated with clients, and updated client records.
- Urochart EMR software
- Advanced MD for billing and scheduling
Store Merchandiser
P.L Marketing
08.2019 - 11.2020
- Self-starting position, self-supervisor, completing presets; rearranging and organizing shelfs, responsible for completing projects at 7 different stores Successfully Meeting weekly deadlines
Business Development
Statewide Home Inspection
04.2013 - 08.2019
- General Office duties, answering calls, payment confirmations, issue payment receipts, answering emails, schedule appointments
- Marketing and establishing referral sources, setting promotional booths
Education
Cedar Valley College - Veterinarian Technician
Trade
Dallas, TXTarrant County College - Arts
Arts
Hurst, TXColleyville Heritage High School -
Diploma
Colleyville, TX2011
Skills
Insurance coverage verification
Patient contact: phone, email, and mail
Proficient in Software: Excel, Microsoft etc
Successful at meeting deadlines
Bilingual in Spanish
Skilled in self-management, consistently setting and achieving personal and professional goals while maintaining high productivity and efficiency
References
- Clarissa Dávila Short, employee at R1 RCM (602) 919-2701
- Cynthia Sandoval, current office lead (469) 456-4232
- Laura Carrillo, former co-worker (817) 650-3520
Timeline
Front Desk Receptionist
North Central Urology
12.2021 - 06.2023
Store Merchandiser
P.L Marketing
08.2019 - 11.2020
Business Development
Statewide Home Inspection
04.2013 - 08.2019
Insurance Verification Specialist
Southlake Vein Care
6 2023 - Current
Cedar Valley College - Veterinarian Technician
Trade
Tarrant County College - Arts
Arts
Colleyville Heritage High School -
Diploma
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