Kel'Niya Sheffield
Newton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar General
Arlington, GA
01.2026 - Current
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on best practices for customer interactions and checkout procedures.
CNA
Miller County Nursing Home
Colquitt, GA
02.2024 - 06.2025
- Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
- Assisted nursing staff with medical procedures, maintaining high standards of hygiene and patient safety.
- Monitored vital signs and documented changes in resident condition for effective care planning.
- Collaborated with multidisciplinary team members to enhance resident well-being and implement care plans.
Human Services Worker
Florida State Hospital
09.2022 - 03.2023
- Completed routine rounds, checking with residents to meet care needs.
- Advised patients about diet, hygiene and other lifestyle behaviors to promote health and prevent disease.
- Maintained accurate and assisted patients with keeping up with doctor's appointments.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
Kitchen Supervisor
Calhoun State Prison
GA
12.2021 - 02.2022
- Oversaw food preparation, production and presentation according to quality standards.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Collaborated with server trainees to promptly resolve potential customer concerns.
Cashier
Foodlion
Blakely, GA
01.2021 - 10.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for rewards program.
Cashier
Family Dollar, Leary
GA
02.2020 - 06.2020
- Used suggestive selling techniques to promote add-on sales.
- Processed refunds for worn, damaged and broken merchandise.
- Verified customer age requirement for alcohol or tobacco purchases.
- Helped with purchases and signed customers up for rewards program.
Education
High school diploma or GED -
Early County High School
Blakely, GASkills
- Cashiering
- Cash Handling
- Intro to business
- Food Preparation
- Customer Service
- Reliable & Trustworthy
- Plating and Presentation
- Kitchen Staff Support
- Facility and Site Cleaning
- Customer service
- Work ethic and integrity
- Patience and empathy
Additional Information
- Willing to relocate.
Timeline
Cashier
Dollar General
01.2026 - Current
CNA
Miller County Nursing Home
02.2024 - 06.2025
Human Services Worker
Florida State Hospital
09.2022 - 03.2023
Kitchen Supervisor
Calhoun State Prison
12.2021 - 02.2022
Cashier
Foodlion
01.2021 - 10.2021
Cashier
Family Dollar, Leary
02.2020 - 06.2020
High school diploma or GED -
Early County High School