Celeste Munoz

Maintained pricing and replenishment. Organized and kept the stockroom and sales floor clean. Operated cash registers and online orders. Assisted customers in finding products that suit their needs.

My daily tasks included meeting customer financial needs by promoting bank products and services, consulting with all customers who required services pertaining to handling of personal and business accounts. My responsibilities also included follow up calls, onboarding and outreach activities.

My responsibility as a server was the following. To prioritize the best experience for customers and always leaving them with a smile. Maintaining a positive attitude and attentiveness to every guest. Both preventing issues that could arise and mediating a problem when needed. Keeping an organized and clean workspace at all times.

While working at Sally’s I worked to maintain and professional work environment and communicated inventory issues. Set up advertising displays and arranged merchandise to highlight sales and promotional events. Completed transactions accurately and efficiently.

Assisted customers in resolving questions or concerns regarding existing and new accounts that were handled in office. My role also included calculating federal tax payments and preparing profit and loss statements on a month to month, quarterly and yearly basis for clients as well as completing cash and credit card transactions for services.

Kept work areas, tools, and equipment clean and properly sanitized. Maintained counter and display areas for cleanliness and organization. Replenished product. Processed payments, entering sales in register or mobile pos for efficient customer service. Assisted customers in analyzing their skin using a special tool which I used to customize skincare and makeup routines best suited for them, as well as upsell. I assisted customers with sampling makeup and skincare. I applied makeup and skincare and taught customers how to use products. Completed opening and closing duties. Always tended to multiple customers at a time in a high paced environment. Greeted customers, made them feel welcome,informed them of the rewards program and store events and sales.