Kelquin Smith
Los Angeles,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving objectives. Excels in aligning efforts with organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Command Center Operator
Contemporary Services Corporation.
08.2022 - 10.2024
- Responded quickly to crisis situations, balancing operational requirements against public safety to effectively handle dynamic needs.
- Executed day-to-day functions of venue and venue representatives and guest.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Range Safety Officer
OakTree Gun Club
07.2019 - 05.2022
- Directed safety protocols and daily range operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Retail Sales Manager
Footlocker, Kids Footlocker
01.2015 - 07.2018
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Kinesiology
University of Southern California
Los Angeles, CA05-2027
Associate of Science - Kinesiology
College of The Canyons
Valencia, California, CA05-2018
Associate of Applied Science - Developmental Psychology
Louisiana State University
Baton Rouge, LA06-2015
Skills
- Virtual assistance
- Implementation of security protocols
- Incident management
- CCTV operation expertise
- Visitor tracking
- Metal detector operation
- Military experience
Timeline
Command Center Operator
Contemporary Services Corporation.
08.2022 - 10.2024
Range Safety Officer
OakTree Gun Club
07.2019 - 05.2022
Retail Sales Manager
Footlocker, Kids Footlocker
01.2015 - 07.2018
Bachelor of Science - Kinesiology
University of Southern California
Associate of Science - Kinesiology
College of The Canyons
Associate of Applied Science - Developmental Psychology
Louisiana State University