Kelsea Buchanan
Nashville,TN
Summary
A highly-motivated employee with a desire to take on new challenges. Due to my strong work ethic, adaptability, and exceptional interpersonal skills, it has lead myself to work effectively unsupervised while mastering new skills.
I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer/ student a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paraprofessional
Eakin Elementary School
Nashville, TN
08.2025 - Current
- Supported teachers in implementing individualized education plans for diverse learners.
- Assisted in classroom management to create a positive learning environment.
- Collaborated with staff to adapt instructional materials for various learning needs.
- Monitored student progress and provided feedback to enhance academic performance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Site Assistant
Northwest YMCA Fun Company
Nashville, TN
06.2025 - Current
- Contributed to a well-maintained worksite by participating in clean-up activities, ensuring a safe and organized environment for all team members.
- Fostered a positive work environment through professional conduct, open communication, and proactive conflict resolution amongst team members.
- Assisted in planning and executing community events, enhancing participant engagement and satisfaction.
Head Shift Lead
Smoothie King
Nashville, TN
02.2023 - 05.2024
- Supervised daily operations, ensuring high-quality customer service and efficient workflow.
- Trained and mentored team members on smoothie preparation and store procedures.
- Managed inventory levels, coordinating stock replenishment to meet demand.
- Implemented health and safety protocols, promoting a safe work environment.
- Monitored cash handling procedures, ensuring accuracy in daily transactions.
Caregiver
Home Instead Senior Care Home
Nashville, TN
10.2022 - 01.2023
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Administered medications and monitored health status, ensuring compliance with care plans.
- Documented client progress and changes in condition accurately for caregiver reports.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Food Department Supervisor
Nashville Shores Lakeside & Resort
Nashville, TN
05.2022 - 09.2022
- Managed daily operations with a focus on maintaining compliance with safety regulations and service excellence.
- Guided team members in mastering operational procedures and customer service techniques to improve overall service quality.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Handled cash register, returns, and refunds.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Merchandise Associate
Marshalls Department Store
Nashville, TN
01.2020 - 04.2021
- Organized merchandise displays to enhance customer engagement and optimize product visibility.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of items.
- Collaborated with team members to maintain store cleanliness and presentation standards.
Education
No Degree - Human Performance Sports Science
Tennessee State University
Nashville, TN05-2022
High School Diploma -
John Overton High School
Nashville05-2018
Skills
- Workplace Safety
- Scheduling Coordination
- Sales Support
- Employee Training
- Customer Service Management
- Positive Attitude
- Goal Setting & Tracking
- Effective Customer Communication
- Productivity & Time Management
- Attention to Detail
- Data Entry
- Adaptability
- Problem-Solving Abilities
- Active Listening
- Behavior management
- Helping students with special needs
- Effective communication
- Small group and individual assistance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15-20 staff members.
Certification
- Adult and Pediatric First Aid/CPR/AED, American Red Cross - 05/14/2025-05/14/2027
Languages
English
Full Professional
Timeline
Paraprofessional
Eakin Elementary School
08.2025 - Current
Site Assistant
Northwest YMCA Fun Company
06.2025 - Current
Head Shift Lead
Smoothie King
02.2023 - 05.2024
Caregiver
Home Instead Senior Care Home
10.2022 - 01.2023
Food Department Supervisor
Nashville Shores Lakeside & Resort
05.2022 - 09.2022
Merchandise Associate
Marshalls Department Store
01.2020 - 04.2021
No Degree - Human Performance Sports Science
Tennessee State University
High School Diploma -
John Overton High School