Zackary Hetz

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.

Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Warmly greeted patients and visitors and made each feel welcome.

Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.

Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.

Reduced patient anxiety during transport by maintaining open communication and answering questions.

Assisted in maintaining a safe working environment by adhering to all safety guidelines and reporting any hazards immediately.

Provided exceptional customer service by actively listening to customer needs and offering relevant solutions based on their preferences.

Participated in weekly team meetings to discuss store performance, share feedback, and set goals for improvement.

Ran Register

Stocked Product

Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.

Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.

Worked with other sales associates to deliver excellent customer service and cut wait times at registers.

Enhanced customer satisfaction by providing personalized assistance and expert product knowledge.

Informed customers of upcoming promotions.

Deliver an engaging and high energy guest service experience. Clearly and accurately communicate product and brand information to our guests. Responsible for compliance with product, service, and safety standards. Foster an environment of team work. Communicate clearly, concisely, and accurately to aid effective shift operations. Follow all company policies and procedures

Guides the activities of the shift when a GM or AGM is not present. Executes the station deployment plan at the direction of the GM. Ensures completion of tasks per Jamba’s FLEX Log and as required to meet business demands. Coaches team member in their assigned roles and according to SuSu Hospitality operational standards. Trains new team members at the direction of the GM. Provides input to the GM regarding team member performance.” Works the line. Performs all tasks related to SuSu Hospitality operational standards. Effectively acts as a role model at each station in the store.

Provided friendly, courteous service to create memorable moments for guests.

Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.

Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Communicated with event coordinators and facility management to obtain appropriate catering accommodations.

Was part of the Lucas County Summer Youth Program Job duties included: Landscaping, pulling weeds, trimming tress/bushes, cutting grass, raking. Wash vehicles inside and out heavy lifting Organizing work areas, sweeping, moving furniture Removing tires from garbage piles Shovel dirt and rock salt. Clean restrooms/locker rooms. Janitorial duties including vacuuming, washing, hosing, cleaning/scrubbing, etc. Operate gas lawn mower, weed whacker, rakes, brooms, pruners/loppers, hedge trimmers, screw drivers, shovels, and pick axes. Pumped gasoline and diesel fuel, used 2-cycle fluid, cleaning agents, and rock salt. Drive Kubota utility vehicle, utilizing dump bed. Drive various other vehicles as needed (i.e. Jeep, pick-up trucks)

Responsible for driving commercial vehicle to deliver products to customers

Ensures accuracy of all paperwork

rotating stock

inventory checks

Ensures good customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner

Performing pre and post trip Inspections of assigned vehicle

Identify problems and address appropriately

Unloading and loading freight

escalates issues to supervisor for resolution

Heavy work with frequent lifting and carrying of objects 25 -75 pounds on a repetitive basis

Assists with eating, bathing, toileting, personal hygiene, oral hygiene, dressing, grooming, communication, money management, etiquette, and social skills

Implements active treatment activities such as gym, pavilion, activity room and pool

Assists with planning and shopping activities

Complete various daily, monthly documentation Including documentation any unusual incidents or reporting any reaction to medication
Perform light housekeeping duties in the living areas

Assists with redirecting unsafe actions to bring about positive outcomes

Providing care and support to those with disabilities by Dress/Groom

Meal Prep and Feeding

Toileting and hygiene care

Bathing and showering

Engagement and activities

Support and companionship

Repositioning

Miscellaneous duties included Location cleaning, laundry, sheet changing and kitchen upkeep.