Kelsea Strickley
Cincinnati,OH
Summary
Dynamic professional with a proven track record at United Dairy Farmers, excelling in operational efficiency and customer service. Skilled in staff training and sales strategies, I enhanced customer satisfaction and boosted product visibility through effective promotional displays. Adept at problem-solving and team leadership, I consistently achieved goals while ensuring smooth retail operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
First Assistant Manager
United Dairy Farmers
Cincinnati, OH
08.2023 - Current
- Assisted in daily operations to enhance customer service experience.
- Supported inventory management procedures, ensuring stock levels met demand.
- Trained new staff on company policies and operational standards.
- Monitored sales transactions for accuracy and consistency.
- Implemented promotional displays to boost product visibility and sales.
- Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
Education
High School Diploma -
Oyler School
Cincinnati, OH05.2021
Skills
Operational efficiency
Staff training and development
Goal setting and achievement
Sales strategies
Customer service
Problem-solving
Multitasking and organization
Team leadership
Verbal and written communication
Money handling
Conflict resolution
Product and service sales
Retail operations
Certification
• Person in charge certification
Timeline
First Assistant Manager
United Dairy Farmers
08.2023 - Current
High School Diploma -
Oyler School