Kelsea Willis
Tell City,IN
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Willing to lean new skills no matter what it may intel.
Overview
6
6
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
09.2021 - Current
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted, measured and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Optician
Visionworks
12.2018 - 06.2020
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Helped make glasses in the lab using different types of machines
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Education
Associate of Applied Science - Cyber Security
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
Skills
- Problem-solving skills
- Troubleshooting malfunctioning equipment
- Inventory control
- Workflow optimization
- Team collaboration
- Eyeglass repair
- Computer skills
Timeline
Lead Pharmacy Technician
CVS Pharmacy
09.2021 - Current
Optician
Visionworks
12.2018 - 06.2020
Associate of Applied Science - Cyber Security
Ivy Tech Community College of Indiana
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